Our sharpening staff indicated that more than the normal amount of steel needed to be removed to repair the damage. The Full Line of Hattori Hanzo Shears Forged from the Finest Japanese Steel CHOOSE WISELY Shears Right Hand Left Hand Blade Swivel Texturizer HH21 Gokai $ 966.00 As Low As $ 96.60 / monthly HH4L Menuki $ 917.00 As Low As $ 91.70 / monthly HH6T Kime Texturizer $ 665.00 As Low As $ 66.50 / monthly HH88L Eighty-Eights $ 933.00 As Low As 1. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Login. I have had both poor reps represent the brand and really great reps. Theyre made from Aichei Japanese Steel and come with finger inserts so you get your best fit, plus the fine point means you can feather or add texture to the hair. WOW! It was also a weird amount(179.31)- not the one discussed ($300) .I sent them back to the corporate office address listed on the package because at this point I didn't not want the product. This was over a year ago. | Service 13 Value 13 Shipping 13 Returns 10 Quality 13 Positive reviews (last 12 months): 16.7% View ratings trends 7 See all photos Comment On Dec 16th, 2021 ************************ purchased 7 pairs of shears for herself and 3 other stylists in her salon in order to maximize the associated discounts, as recommended by her Hanzo rep. ************************ states that the rep then told her she could call afterwards and have the order separated by stylist and preserve the cumulative discounts, although that is against company policy. 3941 Park Dr, Ste 20, El Dorado Hills, CA 95762 United States, How financial institutions can leverage the power of SMS marketing (includes free templates), How to Track Competitor's Customer Reviews and Use Them to Your Advantage. "Seriously Kari! Every haircutter employs texturizers for different effects. Tip for consumers:Cheaply made, very expensive, bad customer service, large cancelation fee, Products used:Shears, sharpening services. And the best part of all, documents in their CrowdSourced Library are FREE! Hattori Hanzo Shears insights Based on 29 survey responses What people like Ability to learn new things Energizing work tasks Time and location flexibility Areas for improvement Fair pay for job Overall satisfaction Trust in colleagues Not worth it Area Representative (Former Employee) - United States - October 27, 2021 Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I guess I'll have to wait on hold when I have the time to waste. They claim to have received "verbal authorization" from my daughter to deduct monthly payments from my mother's checking account. This company's business is beauty supplies and equipment retail. I reached out to corporate office June 30th and then was told they werent even shipped yet. They give you the ability to slide cut like glass. Buy your shears somewhere else. 187 customer reviews of Perry Anthony Salon & Spa. Hattori Hanzo Shears Response Hiring Manager Out of the 3 months we kept this person employed, we believe they worked a total of 1 week in the field and made ZERO sales. . I refuse to pay another monthly payment if they are no in my possession, at this point theyre playing games . What feels comfortable to you? Put 20% down and had my new shears delivered a week later. I have called to cancel my monthly sharpening 4 times and they continue to charge me the monthly fee. I took them back to my salon to try them because I was told I had 2 weeks and if I didn't like them I could return them. Well, every time I tried to get my shears sharpened the man who sharpened for my area (Orange County **) would tell me he would be there on this day around this time. Your product is amazing, but you need to train your staff & have a better system in play for billing & customer service. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. I was charged for five months without my authorization because my REP did not complete the cancellation I requested. File a complaint with your states Attorney General online, Describe your HH marketing scam experience (ex. Wenn 5 stars for hanzo scissors. BUY MIZUTANI THEY ARE TOP NOTCH and their customer service is even better. OR BOTH? Hattori Hanzo Shears has a rating of 2.75 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Does any other scissor company do anything like this? I want to deal With anyone but this lady ****. Nous sommes dsols pour la gne occasionne. las molestias. I just continue hearing what a terrible company they are and this just proves it. Apply for a Hattori Hanzo Shears Outside Sales Consultant job in Oklahoma City, OK. para informarnos de que tienes problemas. I was told that they are "dry" cutting shears but would work even better on wet hair. DRY? (Hutner, Lindsay) (Entered: 04/15/2019), (#3) CIVIL NEW CASE DOCUMENTS ISSUED: Initial Scheduling Conference set for 8/15/2019, at 02:30 PM, in Courtroom 3 (KJM), before District Judge Kimberly J. Mueller. This is a shame. Hanzo is a GREAT company to work for." Job Description. BCA has no information regarding advertising review at this time. Finally, one place to get all the court documents we need. Best thing is to call Adam *******622 and ask him to get a class set up and bring in people like Cole Thomson (Vidal Sassoon,@popular_nobody John Mosley, Oscar Bond (NAHA winner) Join the Hattori Hanzo Shears team See Our Latest Jobs 5.0 Current Employee Shear Bliss Aug 30, 2022 - Outside Sales Representative Recommend CEO Approval Business Outlook Pros Hanzo takes care of their employees. 3. Finally they completed my cancellation, where I was told all my information would be deleted from the system. Left handed hairstylists and barbers often face challenges when selecting the tools they need. On top of all this my rep would not return my shears for months on end, ignore my messages and then my shears were so messed up I had to go with another company to fix them. Thank you again. With a line of texturizers that span every kind of metal class, weight removal, hand orientation, and personal preference for ergonomicstheres a Hattori Hanzo Shears texturizer for every cosmotologist and barber! My initial decision when purchasing shears from this company relied heavily on the fact that I was able to test them out and return them and keep the ones I liked. He ignored my question and told me to watch the video on how to set the tension. They must have changed where they are manufactured. She keeps saying she needs more info from my girls to create accounts, theyve reached out to her numerous times. I am a professional hair stylist and have been using different types of hair cutting shears for a long time now. She has written for various publications such as Allure, Who What Wear, MyDomaine, and, of course, Byrdie. Also report to the Federal Trade Commission https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc. So the shear game is like the mafia, and people always try to talk bad about other shear companies then really good about the ones they represent. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. These handy shears allow you to easily change the tension setting to suit your hair type and style preference. They dinged my credit card they had on file for over $500. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. company and $#*!ty quality shears - buy Mizutani instead! I just don't think that I would spend another $900-1200 on them again for the same result. Seriously do yourself a favor and get a pair of Hanzos. Keep scrolling to find the best professional hair-cutting shears whether you're a novice cutter or a pro. Worth every penny! Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de When a stylist gives me their scissors to service I check them first to see how much work they need. I used one pair 2 times before I realized there was a chip in them. It's very disappointing when you pay so much money to invest in your craft, when this company just can't seem to get it together, even with simple tasks. But for trims and freshen-ups, he swears by a technique called twisting and slicing. Hanzo makes a great impression at first but it doesn't last. No one wants crampy, uncomfortable fingers when snipping away. Our local Hanzo representative collected the shear from her and was supposed to send it in to be exchanged for a brand new shear, but forgot about it for a period of about a month. If you continue to see this The initial three attempts to run her card for $300 all declined. Come back down the path and head right to find an enemy standing by a ladder. I hit the test drive button on the shears I wanted and was contacted within the same hour from one of the shear consultants. I stumbled upon this company in a class one day back in August '22. i bought 2 pairs of shears and 1 pair of thinning shears. At Hattori Hanzo Shears, greatness is our standard. Size: 5.5, 6" | Materials: Cobalt-infused steel. Second of all, since when can a NON-account holder give authorization to take monthly payments from someone else's account? message, please email 61 customer reviews of Hattori Hanzo Shears. Cases involving employment discrimination (gender, age, religion, etc. I'm happy to work something out with ***************** if she'd like to contact me back at **************. We raised a ton of money to help children for Jill's House. I have been using hanzo shears since 2014. Designed with a thumb cradle instead of a rounded thumb, we developed the HH22 to pocket the thumb for much more complete control in precision and scissor-over-comb work. I purchased a pair of shears about a your ago, and they seem duller than they should be, Please note, comments must be approved before they are published, Hattori Hanzo: The Downward Hustle I ordered a $600 pair of shears that are not sharp and do not hold adjustment. Si continas viendo este mensaje, Hattori Hanzo Shears ranks 441st among Hair Care sites. I purchased the HH8, in 2010. best shears Ive ever had in my 30 years.and customer service. My mentor went on to create scissor sharpening education and certification. Get more reviews from your customers with Birdeye. Emily Algar is an experienced freelance journalist who covers all things beauty. The 8 Best Womens Razors of 2023, Tested & Reviewed, 12 Grooming Kits for Men That Get the Job Done (and Then Some), 12 Electric Razors That Men Will Actually Want to Use, The 7 Best Hot Rollers of 2023, Tested and Reviewed, The 12 Best Manicure Kits for Men of 2023, The 12 Best Blow Dryers for Natural Hair of 2023, These Are Officially the 13 Best Nail Clippers of 2023, The 7 Best Dermaplaning Tools of 2023, Tested and Reviewed. While this is more so important for professional stylists than at-home stylists, you can still consider the length of your shear. I have spoken to teh rep and confirmed that he has her shears in his possession and will be delivering them today. These are the best shears I have ever used. Aydanos a proteger Glassdoor y demustranos que eres una persona real. I was a huge advocate for this company and over the last year it has gone to total crap! Copyright 2020 Business Consumer Alliance All Rights Reserved. Extremely poor customer service. I contacted her directly and facilitated replacement of the shear that was over-sharpened, and offered an exchange for the second shear that she was not using. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Equal Employment Opportunity Act (EEOA) - 42 USC 2000e However, if youre going down the DIY path, its so important to have the right tools, namely a pair of quality hair shears. Beat local competitors. ), Age Discrimination in Employment Act (ADEA) - 29 USC 621-634 No matter how many numbers I block, or telling them to stop, the text messages never stop. No one explained to me the return policy. I bought 2 pairs of Hanzo shears April of 2022, at the ******* hair show. Full-Time. I contacted my rep to change my auto date (from the 13th to the 15th of the month) a week before the scheduled date. One Amazon customer mentioned that should you ever find the joint jams up, try adding a drop of baby oil. Don't have an account? It's pretty crazy how this information is difficult to find online and was originally found in a forum through a stylist group on Facebook. Hattori Hanzo Shears. They also come coated in a thin layer of oil to ensure the blades are fresh, so be sure to wash them thoroughly before use. Nader suggests using a cloth soaked with rubbing alcohol to clean your shears in between each use. Please enable Cookies and reload the page. We can narrow down the perfect set based on God gave us a gift not only for us to profit from but to help others in need. High quality and comfortable to use, theyre everything you need to touch up split ends, layers, or bangs. Matsui Aichei Mountain Offset Shear at Scissortec.com, Coolala Stainless Steel Hair Cutting Scissors 6.5" at Amazon, Tweezerman Spirit 2000 Styling Shears at Amazon, Equinox International Professional Razor Edge Series Hair Cutting Scissors at Amazon, Sirabe Hair Cutting Scissors Set at Amazon, Fromm Explore 5.75" Hair Cutting Shears at Ulta, JAVENPROLIU Professional Hair Cutting Shears at Amazon, Pacinos Styling Shears at Barbersalon.com, Matsui Matte Black Aichei Mountain Offset Shear, Coolala Stainless Steel Hair Cutting Scissors 6.5", Equinox International Professional Razor Edge Series Hair Cutting Scissors, The 13 Best Hair Products for Shine and Luster, Sirabe 10 Piece Hair Cutting Scissors Set, The 12 Best Professional Hair Dryers of 2023, JAVENPROLIU Professional Hair Cutting Shears, Tecto Professional Stainless Steel Barber Scissors 6.6", The 12 Best Professional Hair Color Brands to Help You Achieve Your Dream Hair, What to Look for When Buying Professional Hair Shears. When you start to treat yourself the way you see yourself, your clients will pay you more, you will put out better haircuts, and most importantly your self esteem as a stylist will improve. (916) 790-5291. We have issued a refund to ************************ for the remainder of payments made in the form of a paper check that was mailed 1/17/23. Whether it's the cover of Vogue, New York Fashion week, or backstage on Broadway you'll find our shears going to work--making the world we live in a more beautiful place. According to stylist and Raw salon owner Anthony Nader, at-home haircuts are a slippery slope, but totally possible if you take the approach that less is more and use the best shears for the job. I called and they told me they would look into it and get back to me and no one ever called back. Our 15-day return policy starts on the date of delivery, not the order date, so ***************** had until Sept 6th to contact us to return. BBB Business Profiles may not be reproduced for sales or promotional purposes. Handmade from steel, these colored shears are not only fun to look at but work a treat on all hair types. I had the best time cutting with Rory Sevajian at Solace Brewery a few weeks ago. You can get the same shears without branding as a sample for like $20 bucks. When questioned he said that he was my assistant and the shears would be back in 2 weeks. Copyright 2023 Hattori Hanzo Shears, Inc. On checkout pick your down payment and monthly payment amount. Co workers all have different style shears all of them are a problem. A year later they charged me saying I took a loaner which I never did. I know Hanzo will always take care of me and my needs to better my skills as a hair stylist. scusiamo se questo pu causarti degli inconvenienti. 2. Your monthly payments will process automatically 30 days from your date of initial purchase. This was one of the coolest websites to purchase from. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Claim your listing for free to respond to reviews, update your profile and manage your listing. A few weeks later, I started to receive calls from a random number, and I do not answer phone calls unless a voicemail is left. When I saw you can "test drive" them I was sold. Considered the finest cutting tools on the planet, Hattori Hanzo high carbon shears are crafted from a blend of high carbon steel that is especailly intended for the rigors of cutting dry hair. I never could understand why someone would spend so much on their tools. It was filed by a consumer who had purchased shears and stated that the metal used to produce Hattori Hanzo shears was not of Japanese steel because they did not contain the country of origin label behind the pivot. The highest earners in the top 75th percentile are paid over $119,915. Was told I would be contacted within 1 day and it's been 2days. This situation has been resolved to ***************************** satisfaction. They are balanced and have a nice weight to them. Feeling confident? Hattori Hanzo Shears. Directions. *********************** did in fact purchase two very high-quality shears at the ******* hair show in April 2022. Not only do I operate Denver Shears Co. but I'm also a licensed cosmetologist and barber and I too have fallen victim to buying $600 Hattori Hanzo shears back in beauty school. Emily Algar is an Australia-based journalist and beauty expert specializing in product reviews. Gain trust and grow your business with customer reviews. After consulting an expert and considering dozens of models, we landed on these top-rated picks. Havent had any complaint about the shear that I got from iShears.com El Dorado Hills, CA 95762. Their performance is OK but I still can't get over how low quality they feel to use. These shears were over 600$ so they were an investment. I did not feel appreciated as an employee nor as a person. We had a great rep and when he left we havent heard a peep from anyone. I call again 3 days ago and ask to speak to *******, the man that answered said shes busy and hung up. The Judges overseeing this case are Allison Claire and Kimberly J. Mueller. 2.8. Does any one know where and how to do a complaint and get atleast some credit refund for the worst shears ever !! The customer service/ sales reps are so helpful! Kelsey Turnquist v. Theraldson Hospitality Staffing, LLC et al. . First of all, this verbal agreement never happened. 91 inquiries These handy shears allow you to easily change the tension setting to suit your hair type and style preference. I was told they had no previous knowledge of any of this. After a few times of him doing so. HATTORI HANZO SHEARS INC. took out a PPP loan worth $2564100 for Payroll Processing for it's 165 employees. My stay sharp still has not yet been cancelled and I just saw on my statement that I've still been paying since then. I left her a message today to follow up on the replacement shears that have been sent to her. I have purchased over 4 pairs of shears and I have enjoyed then until the last pair, when they just werent the same. Unfortunately we were unable to accommodate her request to return due to being outside the 15-dat return period, but we want to ensure that *********************** has working shears that perform to her expectation. I spoke on chat and on the phone multiple times and was not compensated at all. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. They do have the best shears in the industry, but even if they didn't their connection to the stylists and they way they give back is what really matters. This profile is powered by Birdeye. Learn more about Birdeye. Have a question about Hattori Hanzo Shears? Made from high-quality steel and with an adjustable screw for customized tension, these work well on all hair types and styles, from crops to long layers. Performance Rating Act - 5 USC 4303. Now they are paid off and I trashed my shears from said school owner and instructors (always instagram on their phone) and I probably have 10 other people I referred that have and love the hanzo culture and product. Love love this shears oh my god it's cuts like butter I have owned other shears from reputable companies but this one is the best cut so smooth I was dancing all around the salon when I cutting my client hair she wanted to know what happen to me then I had her cut piece of my hair with it she was amazed how smooth it was, she tipped me double the amount she normally does and thank me for using such quality shears on her. A year ago we were sent a Hanzo representative, Robi. I was planning on shopping for hair scissors online and I'd heard of Hanzos. Hattori Hanzo Shears Response Hiring Manager Thank you for the valuable feedback. Our Hanzo rep claims that he never told her that and that ************************ knew she was assuming financial responsibility for the order and that she was to collect payments from the stylists directly. 2:20-CV-01611 | 2020-08-12, U.S. District Courts | Labor | Hanzos at not the best choice. The rep failed to tell me that since I an ordering from Canada that I would not be able to return them if I did not like them after my "test drive" even thought I asked him over the phone 3x and once over text. Lifetime guarantee? As a matter of policy, BBB does not endorse any product, service or business. El Dorado Hills, CA 95762. Caso continue recebendo esta mensagem, Clearly these people don't know high quality from garbage. I never review companies unless I have a complaint, but I felt the need in this instance, because the rating is in no way representative of what this brand does for our industry. Also I saw they were voted favorite shear 2017 from behind the chair, Justin Thomas, Hillbilly Barber ETC. get quotes and more. In fact I wouldnt know who the new rep was if I didnt reach out to the one that left! There are in fact 2 reps who regularly visit the school, per a confirmation from the school directly today, July 2, 2015. Glassdoor gives you an inside look at what it's like to work at Hattori Hanzo Shears, including salaries, reviews, office photos, and more. Country of Origin claim), choosing a selection results in a full page refresh. 3941 Park Drive, Suite 20-446, Good. BBB is here to help. particular professional focus. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Months went by no response from him one girl would like to return and has proof of return attempt within the allowed time, still no response. Hold the sections between your fingers and use the same point and snip method as before. om ons te informeren over dit probleem. made Hanzo shears are the only shears I have ever been able to sharpen and they feel new again! Why is this public record being published online? enva un correo electrnico a I'm not satisfied and feel like I have been scammed. They're not worth the price, it's a sale created based on emotions. Whether it's the cover of Vogue, New York Fashion week, or Back Stage on Broadway you will find our shears going to work, making the world we live in a more beautiful place. On Sept 8th we were notified that she had disputed the initial payment on July 14th. Ordered pair of shears along with 5 coworkers the product was defective and the shears were taken for repair havent heard anything there has been no communication on their part every loaner shear is also unusable and defective . I contacted him to cancel my monthly subscription because I am paying for nothing. QUESTION TWO: ARE YOU RIGHT OR LEFT HANDED? International Association of Better Business Bureaus. Login to participate on the website. Apply online instantly. This fact does not disparage the company in any way. Backed by the National Science Foundation. We sell a lot of other things too but mostly scissors. 4. I'm finding out that this is a lie and they are most likely made in ***** and charging 4 times they should be. Point is they will mislabel per requests. So I decided to try a pair. I used the service multiple times before , the most recent time I used it the rep st the time who Ive dealt with. In all she made 15 total payments over a 6-year span and used 4 sharpenings. We initiated a return for the shears purchased by ************* on Nov 23rd. To find the best hair-cutting shears on the market, we conducted hours of researchevaluating our options based on their sharpness, material, and how long-lasting they were. BBB Business Profiles are subject to change at any time. Select the type of handle that fits the Again I was told nothing could be done but it's completely fine to keep my personal information? We love the Matsui Matte Black Aichei Mountain Offset Shear the most for their sharpness, longevity, and the fact you can tweak the finger grips to suit you. This is the second time i gave this company has a change and I recently purchase four shears from them and im totally regret about it. How do you clean professional hair shears? I paid about $4000 for them both. Take tiny amounts of hair off and work slowly. verdade. This is so exhausting as these tools are my livelihood. The representative assured me that it had been cancelled. I spent 3 phone calls with this company trying to get a resolution for this and each time they were very rude and of no help and basically told me I bought them , so I'm stuck with them.I don't use this shears EVER.I would like to be able to return them and get my money back. Enter the ULG Hair Cutting Scissors. They come from a 100 year long history of quality shears that are handcrafted in Japan andare ergonomically designed to perfection. Id send it back but I dont have the time or energy to do so. Revenue: $25 to $50 million (USD) Competitors: Unknown. This business is not a member of Business Consumer Alliance. She informed me that splitting accounts cannot be done yet she would do it but we would be paying a lot more for splitting it up but thats not what we were promised. I was so excited to get these and they did not disappoint.

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