The NSW Land and Housing Corporation (LAHC) owns and manages the largest social housing portfolio in Australia, with more than 125,000 properties across NSW. The timeframes for this non-urgent work can be up to 12 months for completion. You can call us for advice about whether your issue is something we can help with. If you are Aboriginal or Torres Strait Islander and wish to speak to an Aboriginal operator, just choose the relevant menu option (available Monday to Friday 9am 5pm). no.65, 1941), the first Commissioners took office from 20 February, 1942, (1) and the Act was proclaimed on 20 February 1942 (2) with the exception of Part III (Sections 7- 16) which was proclaimed on 1 May, 1942. This inquiry is no longer receiving submissions. Depending on the circumstances, outcomes might include: We also consider whether there is a larger problem that may be affecting other people as well as you. PaGe 2 NSW HealtH Closing the gap: 10 years of Housing for Health in NSW The NSW Department of Health has been managing a health and safety focussed repair and maintenance program in Aboriginal community housing across NSW over the past 10 years. For example, you may be unable to appeal a decision to HAC because of delays by FACS, or perhaps FACS has not explained the reasons for its decision. housing pathways; delivers private rental products; . You can still access up-to-date, reliable information on the existing Department of Justice websites. Back to Maintenance Close Menu. (02) 4352 4400. To report urgent repairs, tenants need to call the Maintenance Line (1800 422 322) and will be connected to their local maintenance contractor. acknowledge their continued connection to their country and culture. Around 640,000 maintenance requests were received and actioned in 2020/21. All tenants are responsible for taking care of their property and reporting any maintenance needs to DCJ as soon as possible. The Ombudsman does not have power to make binding and enforceable decisions. Please enable scripts and reload this page. You can access eRepair via the MyHousing app or on the DCJ website under MyHousing Online Services. NSW Government. Call 1300 652 488 to arrange a translator to speak in the language you need. Housing Offices (DCJ Housing) Back to top. Housing and homelessness We work with housing support services to respond to homelessness in NSW and enable affordable housing for all. Centre is the single point of. State of New South Wales, February 2018This publication is released under a Creative Commons license CC BY 4.0. We acknowledge the Gadigal people of the Eora Nation as the traditional custodians of the land on which the Parliament of New South Wales stands. The Committee is following up its previous inquiry into the management of public housing maintenance contracts in NSW, with a view to reviewing improvements to the operation of the current system. How to make sure needed repairs and maintenance in your home get done There are different response times for different repairs, with priority for urgent safety issues. You need to give them a chance to sort out any problems first. See Appealing a decision by FACS below. The 2022 Housing Package will provide $337 million in funding for a capital maintenance program, as well as acquire . Domestic Violence Line 1800 656 463 Link2home Homelessness 1800 152 152 Link2Home Veterans and Ex-Service 1800 326 989 Child Protection Helpline 13 2111 The Land and Housing Corporation (LAHC) owns the property and manages the Suburb: WYONG. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities. Use the information provided to contact the organisation. Housing Contact Centre (client feedback option) 1800 422 322 launch (9.00am to 4.30pm Monday to Friday) feedback@facs.nsw.gov.au launch. contact. Inmates gain skills, qualifications and work experience which helps improve their post-release employment opportunities. Access your housing information by registering with the MyHousing mobile app on your smartphone today. Domestic Violence Line - 1800 656 463 Link2home Homelessness - 1800 152 152 Link2home Veterans and Ex-Service - 1800 326 989 Quick access Apply for housing assistance launch east eRepair walks you through a series of simple pictures and diagrams, identifying the repair you need and then lodge's your request. Generally, we cannot deal with complaints about community housing providers because they are usually not within our jurisdiction. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land. gas safety, electrical safety, locksmith, arborist, and other specialist services. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. To report or follow up on a maintenance issue by phone, call the Housing Contact Centre and follow the prompts for the maintenance line. The NSW Government has also made additional investment into social housing maintenance, in response to the COVID-19 pandemic. From 1 April 2016, local contractors will now manage call outs, and track and follow up maintenance issues in your area. LAHC has 163 lifts across its portfolio and has contracts in place with specialised lift maintenance providers to ensure our lifts stay in optimal condition. Housing NSW office now has a. telephone with a direct link to the. Includes Aboriginal people, families and communities, carers, disability and inclusion, seniors, youth, volunteering and advisory councils. Follow-up Review of the Management of NSW Public Housing Maintenance Contracts, Parliamentary Secretaries in the Assembly, NSW Legislative Assembly Practice, Procedure and Privilege, Hearing - Jubilee Room, Parliament House, Sydney, No. If we decide to make inquiries about your complaint we will contact FACS, the AHOor the LAHC to get further information about the issues you have raised. Communities and Justice, NSW Department of; Local Offices. The MyHousing mobile app, from the Department of Communities and Justice (DCJ), helps you access your housing information using a smartphone. . eRepair is an online service developed for DCJ tenants to lodge their non-urgent repair requests. Maintenance work is also offering social housing tenants pathways to build their skills, and employment opportunities are being . This new system will be more efficient and responsive. Housing NSW's responsibility to repair your premises Your responsibilities as a tenant when repairs need to be made Part 2: Notice To Housing NSW Of The Need For A Repair 6 . Back to Housing Services Close Menu. Trees and shrubs help our environment by giving us shade, privacy and fresh air. Responsive repairs are for urgent maintenance, such as a leaking pipe or a broken window. That the Committee inquires into and reports on the management of public housing maintenance contracts in NSW, with particular reference to: The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. If you are in Australia please call: 02 8074 8627. Apply for housing assistance, private rental assistance, request a repair, login to your account and more. To help us assess a complaint, we generally require you to provide some evidence to support your complaint. Alternatively, you can contact your local DCJ Housing office launch. Videos to help maintain and protect your home, Safely delivering repairs and maintenance to your home, Responsive and Programmed Maintenance contract. $300 million will go toward capital maintenance works for more than 15,800 NSW Land and Housing Corporation owned social housing properties over the next 3 years, improving the condition and quality of homes, reducing future maintenance costs and addressing cost of living. To make calling. . The Waterloo Connect office at Shop 2, 95 Wellington Street, Waterloo is currently closed. Funding is needed to maintain these properties, extend the life of ageing homes and provide a better experience for residents. ), Stage 5 Get your Construction Certificate and organise construction, Stage 6 Get your Occupation Certificate and celebrate, Cleanaway Western Sydney Energy and Resource Recovery Centre, Condong Cogeneration Plant - Recovered Timber Fuel, Shell Cove Boat Harbour Precinct Concept Plan Modification, Martin Place North Over Station Development, Martin Place South Over Station Development, Pitt Street North Over Station Development, Pitt Street North Over Station Development - Stage 1 Concept, Pitt Street North Over Station Development Stage 2 Detailed design, Pitt Street South Over Station Development, Pitt Street South Over Station Development - Stage 1 Concept, Pitt Street South Over Station Development Stage 2 Detailed design, Waterloo Metro Quarter Over Station Development, Official Caution issued to Aus-10 Rhyolite Pty Ltd, Official Cautions issued to National Parks and Wildlife Service, Penalty Notice issued to Cadia Holdings Pty Ltd, Official Caution issued to AWJ Civil Pty Ltd, Official Caution issued to AW Edwards Pty Limited, Penalty Notice issued to Green Light Contractors Pty Ltd, Penalty Notice issued to Goldwind Australia Pty Ltd, Fire Safety Order issued to 2-4 Walker Street Rhodes and 2 Mary Street Rhodes, Fire Safety Order issued to 436 Victoria Avenue, Chatswood - Levels 3 & 4 Transport Interchange, Penalty Notice issued to Kaymet Corporation Pty Ltd (MP09_0068) City of Sydney LGA, Official Caution issued to Tarrawonga Coal Pty Ltd (MP11_0047) Narrabri Shire LGA, Penalty Notice issued to Bloomfield Collieries Pty Ltd (MP05_0136) Cessnock City LGA, Official Caution issued to ProTen Pty Ltd (SSD-6882) Narrandera Shire LGA, Official Caution issued to Veolia Environmental Services (Australia) Pty Ltd (MP10_0012) Goulburn Mulwaree LGA, Official Caution issued to Veolia Environmental Services (Australia) Pty Ltd (MP10_0012) Goulburn Mulwaree LGA (ENM), Penalty Notice issued to Perilya Broken Hill Limited (SSD 7538) Broken Hill City LGA, Official Caution issued to Hansen Yuncken Pty Ltd, Penalty Notice issued to Macka's Sand Pty Ltd, Development Control Order issued to ATB Morton, Fire Safety Order issued to 11 Olympic Boulevard Sydney Olympic Park, Fire Safety Order issued to 22-24 Honeysuckle Drive, Fire Safety Order issued to 22-24 Honeysuckle Drive Newcastle - Sandran Pty Ltd, Official Caution issued to Metromix Pty Ltd, Official Caution issued to Richard Crooks Construction, Official Caution issued to Williamtown Sand Syndicate Pty Ltd, Penalty Notice issued to Infrabuild NSW Pty Ltd, Official Caution issued to Wollongong Coal Limited, Penalty Notice issued to Coastal Sand and Quarry Products Pty Ltd, Fire Safety Order issued to 2 Olympic Boulevard Sydney Olympic Park, Official Caution issued to Hunter Valley Energy Coal Pty Ltd, Fire Safety Order issued to 19 and 19A Honeysuckle Drive, Fire Safety Order issued to 7 Lardelli Drive, Official Caution issued to ATB Morton Pty Ltd, Official Caution issued to Richard Crookes Constructions Pty Limited, Penalty Notice issued to ATB Morton Pty Ltd, Fire Safety Order issued to Ferntree Place and Seven Street, Epping, Fire Safety Order issued to Sydney Adventist School, Penalty Notice issued to Centennial Mandalong Pty Limited, Penalty Notice issued to ResourceCo Material Solutions Pty Ltd, Fire Safety Order issued to the Charles Perkins Centre at the University of Sydney, Official Caution issued to Visy Pulp and Paper Pty Ltd, Official Caution issued to Next Contracting Pty Ltd, Fire Safety Order issued to 53 Tumbalong Boulevard, Haymarket, Fire Safety Order issued to Lowy Packer Building, Fire Safety Order issued to Building C25 - Lowy Cancer Research Centre, Fire Safety Order issued to Building C27 - Wallace Wurth, Fire Safety Order issued to Wollongong Private Hospital, Fire Safety Order issued to 119-143 Missenden Road, Fire Safety Order issued to 26 Honeysuckle Drive, Fire Safety Order issued to 1 Darling Island Road, Pyrmont NSW 2009, Fire Safety Order issued to Building A31 - Sydney Nanoscience Hub, Fire Safety Order issued to the Australian Museum, Official Caution issued to Richard Crookes Construction Pty Ltd, Fire Safety Order issued to the owners of Building F10 - New Law Building at the University of Sydney, Camperdown, NSW, 2006 (MP05_0085, Sydney LGA), Official Caution issued to Coastal Sand Quarry Products Pty Ltd (MP07_0145, Port Stephens LGA), Official Caution issued to Dongwha Australia Pty Ltd (MP07_0161, Snowy Monaro LGA), Fire Safety Order issued to the owners of Qudos Bank Arena, Fire Safety Order issued to the owners of Strata Plan 90189, Fire Safety Order issued to the owners of Strata Plan 91684, Fire Safety Order issued to University of New South the owners of Building J17, Official Caution issued to ATB Morton NSW Pty Ltd, Official Caution issued to Roberts Co NSW Pty Ltd, Official Caution issued to Warkworth Mining Limited, Penalty Notice issued to Mt Thorley Pty Ltd, Penalty Notice issued to Richard Crookes Constructions Pty Ltd, Penalty Notice issued to Roberts Co (NSW) Pty Ltd (SSD-9343, City of Ryde LGA), Fire Safety Order issued to NeuRA Randwick, Fire Safety Order issued to the University of Technology Sydney, Official Caution issued to South Coast Mariculture Pty Ltd, Fire Safety Order issued to Strata Plan 73910 at 3 Darling Island Road, Fire Safety Order issued to Strata Plan 76902 at 1 5 Towns Place, Fire Safety Order issued to the Ultima Harbourside, Penalty Notice issued to Hera Resources Pty Limited, Development Control Order issued to Capra Development Pty Ltd, Development Control Order issued to the Logos Properties Holdings Pty Ltd, Fire Safety Order issued to 3 Lime Street Sydney NSW 2000, Fire Safety Order issued to the University of Sydney, Fire Safety Orders issued to the Bellflower Magnolia and Jacaranda buildings, Official Caution issued to Consolidated Power Projects Pty Ltd, Penalty Notice issued to Holcim Australia Pty Ltd, Official Caution issued to Ballyhooly Civil Pty Ltd, Official Caution issued to Richard Crookes Constructions Pty Ltd, Penalty Notices issued to Richard Crookes Constructions Pty Ltd, Penalty Notice issued to Australand Corporation Pty Limited, Development Control Order issued to Hanson Construction Materials Pty Ltd, Fire Safety Order issued to the Owners of Strata Plan 86157, Official Cautions issued to John Holland and CPB Contractors Pty Ltd, Penalty Notice issued to Big Island Mining Pty Ltd, Penalty Notice issued to CPB Contractors Pty Ltd, Official Caution issued to Fulton Hogan Construction Pty Ltd, Official Caution issued to Schools Infrastructure NSW, Penalty Notice issued to Hanson Yuncken Pty Ltd, Official Caution issued to Hanson Yuncken Pty Ltd, Official Caution issued to MT Projects Pty Ltd, Penalty Notice issued to United Collieries Pty Ltd, Penalty Notice issued to Hanson Construction Materials Pty Ltd, Penalty Notice issued to HV Operations Pty Ltd, Fire Safety Order issued to Building E10 Materials Science Engineering Building at UNSW, Fire Safety Order issued to Building H6 Tyree at UNSW, Fire Safety Order issued to Chatswood Chase Shopping Centre at 345 Victoria Avenue, Penalty Notice issued to Logos Property Holdings Pty Ltd, Fire Safety Order issued to 8 Parkview Drive Sydney Olympic Park, Official Caution issued to Broken Hill Operations Pty Ltd, Official Caution issued to Perilya Broken Hill Limited, Official Caution issued to Sibelco Australia Limited, Official Caution issued to Sibelco Australia Ltd, Penalty Notices and Official Caution issued to Sibelco Australia Limited, Development Control Order issued to the owner of Melaleuca 1 Ski Lodge Thredbo, Fire Safety Order issued to F10A Sydney University New Law Building Annex, Fire Safety Order issued to H71 Sydney University Abercrombie Student Housing Accommodation, Fire Safety Order issued to The Star Casino at 20 80 Pyrmont Street Pyrmont, Official Caution issued to Bengalla Mining Company Pty Limited, Official Caution issued to Sell and Parker Pty Ltd, Penalty Notice issued to Richard Crookes Construction Pty Ltd, Prosecution of Wollongong Recycling NSW Pty Ltd, Official Caution issued to Enviroking Investments Pty Ltd, Official Caution issued to Hunter Quarries Pty Ltd, Official Caution issued to Kane Constructions Pty Ltd, Penalty Notice issued to Sovechles Nominees Pty Ltd, Fire Safety Order issued to 444 Harris Street Ultimo, Fire Safety Order issued to 48 Pirrama Road Pyrmont, Fire Safety Order issued to 6 Central Park Avenue Chippendale, Penalty Notice and Development Control Order issued to Wollongong Coal Limited, Official Caution issued to Bloompark Consulting Pty Ltd, Penalty Notice issued to Collector Wind Farm Pty Ltd, Official Caution issued to ATB Morton NSW Pty Limited, Penalty Notice issued to ATB Morton NSW Pty Limited, Official Caution issued to Hanson Construction Materials Pty Ltd, Official Caution issued to Holcim Australia Goulburn Mulwaree, Official Caution issued to Holcim Australia Mid Coast, Fire Safety Order issued to 1 Gauthorpe Street Rhodes, Fire Safety Order issued to Royal Rehabilitation Centre Sydney Ryde, Fire Safety Order issued to Strata Plan 80159 at Tweed Ultima, Fire Safety Order issued to Strata Plan 79995 at Tweed Ultima, Penalty Notices issued to Heron Resources Limited, Penalty Notice issued to Bald Hill Quarry, Official Caution issued to Transport for NSW, Fire Safety Order issued to the Tablet House, Fire Safety Order issued to 11 Lewis Avenue Rhodes, Fire Safety Order issued to 1 and 3 to 3A Honeysuckle Drive, Fire Safety Order issued to 3 Rider Boulevard Rhodes, Fire Safety Order issued to 5 Rider Boulevard Rhodes, Fire Safety Order issued to 2 to 4 Dawn Fraser Avenue, Penalty Notice issued to the Owners of Strata Plan 73318, Official Caution issued to ABC Paper and Paper Mills, Official Caution issued to Riverina Oils and Bioenergy, Official Caution issued to Teys Australia Southern Property, Fire Safety Order issued to 39 Darling Drive Haymarket, Fire Safety Order issued to 6 Edwin Flack Avenue Olympic Park, Fire Safety Order issued to the Pullman Hotel Olympic Park, Compliance Reporting Post Approval Requirements, Independent Audit Post Approval Requirements, Central Coast Employment Land Precincts Map, Greater Sydney Employment Land Precincts Map, Greater Sydney Total Zoned Employment Lands Map, Hunter Metro Region Total Zoned Employment Lands Map, Hunter Region Total Zoned Employment Lands Map, Illawarra-Shoalhaven Region Total Zoned Employment Lands Map, Continued loss of people through interstate migration, The effect of international border closures, CPCP modification - Information for applicants, Partnering with Western Sydney's Aboriginal community, Recognition of prior learning or experience, Resilience and Hazards SEPP (Chapter 2 Coastal Management), 50-Year Vision for Greater Sydney Parklands, Guide to the updated Environmental Planning and Assessment Act 1979, Housekeeping amendments to the Codes SEPP, Caravan parks, manufactured home estates and moveable dwellings, Seasonal and Temporary Workers Accommodation Toolkit, Improving coordination of housing delivery, Design Guides for Low Rise Housing Diversity, Guide for establishing and managing NTE uses, Coal and petroleum exploration assessment, Critical Industry Clusters in the Upper Hunter, Independent Advisory Panel for Underground Mining, Cemeteries as State Significant Development, Registered Environmental Assessment Practitioner, Standard conditions of development consent, Standard format for notices of determination, Consolidated state environmental planning policies, Under review and new policy and legislation, Environmental Planning and Assessment Regulation 2021, Legislative amendment for concept proposals, Kaldas review of decision-making in the planning system.

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