Fairmont is part of Accor Copyright Great resort, nice beach, very expensive food/beverage, We had a wonderful time at the Fairmont El San Juan in Apr'23. You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. Condado Ocean Club, San Juan. I am a person who usually only gives good ratings and leaves the negative only when I feel like it is really warranted and want to give others a genuine review. Night club (if youre into that). hbbd`b``3 endstream endobj 254 0 obj <>/Metadata 13 0 R/Pages 12 0 R/StructTreeRoot 15 0 R/Type/Catalog/ViewerPreferences<>>> endobj 255 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/Properties<>/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 256 0 obj <> endobj 257 0 obj <> endobj 258 0 obj <>stream Juan, on the award-winning Isla Verde Beach in Puerto Rico. Going to the condado area of (ta && ta.queueForLoad ? My husband, kids (11, 7) and I loved the two day stay making good use of the free kids activities, pools, beach service (complimentary) and outlets for eating. 0000006862 00000 n Find best hostels in Carolina with the low budget accommodation fee from 40 USD. !The staff in the cafe was extremely pleasant, especially one older gentlemen with glasses. Reviewed I am so happy that I listen to by friend back in Boston,came here for a 45 wedding anniversary. I desperately tried to upgrade my room but I was told the resort was full. Well located, good service - but too busy, Anonymous Families - 4/21/2023 Confirmed reviews ALL. Day Passes can be cancelled by 10:00am AST the day before your reservation date. #8 of 15 hotels in Isla Verde. The listed hours were until 8pm, I believe. 0000016831 00000 n Food is delicious. The food was decent. Listed on 2023-05-01. Relax on the beach or drift past rock waterfalls in the beautiful lagoon pool all surrounded by lush gardens inviting you with a warm welcome. Arrived right at 10:30A and was given a wristband and taken to the beds. more. The pools were not terribly crowded but it was hard to find unoccupied chairs. El San Juan is a beautiful property with wonderful accommodations, staff and services. 2023-04-18. Bartenders were quick and made strong drinks. This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. At Fairmont El San Juan Hotel, partnering indulgence and wellness feels natural, because a healthy life includes fresh, flavorful opportunities for both. The food at their Pizza/Italian Rest is very good as was dinner at the "Meat Restaraunt". Its quite the scam. Discover a day at this beachside resort offering a swim-up pool bar, spa amenities, and food and drinks galore! Great drinks and experience. 2023-04-21. 1. Enjoy up to 20% off your stay when you book before September 5, 2023 for stays through December 30, 2023.. I slept on a chaise lounge with my feet hanging off the end for three days before I inquired at the front desk because I saw several empty rooms getting cleaned that were double queens. Margaritaville Beach Resort - Nassau: This beachfront resort in the Bahamas offers a range of activities, from water sports to relaxation at the St. Somewhere Spa. New mattresses, new tv with 60 cable channels, fridge and new bathroom.- Beach is AMAZING. If youre not staying at the hotel, its not worth it. We spent the Easter holiday at El San Juan and below are my notes: - No blankets available for sofa bed (they gave us 4 sheets and said 'sorry') - Dinner at Meat Market took 45 minutes for food to arrive (no offer of compensation) - Music at pool is WAY TOO LOUD - Upon arrival tile floor in room was 'greasy' and slippery - Floor lamp was broken / bent - Toilet paper was loose, kept tilting to on side - Room in general is very dark - No cream for coffee at Cana on 4/7 - Rain on 4/8 - multiple leaks in lobby ceiling with. Discover the rich culture of Puerto Rico. I understand we are all struggling and when i visit PR again i will still probably come back because the pricing isnt bad and its beautiful. San Juan Hotels and Places to Stay. I found it a little hard to believe there was no upgrades available . Pro's: - 10 minute ride from the airport, no need to rent a car. Service 4.2. negative test result upon arrival, we can assist you with several options, 3374 During the week was much better but I would not stay here again. Casino on property (though the dealers are not the best). 3. The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. Fairmont is part of Accor Copyright The food wasn't the best. Make your way to the Intercontinental Hotel and discover for yourself one of the most beautiful resort properties in this area. We were most pleased with the tap water, both at the resort and at restaurants in Old San Juan. Pros: smells great. Thank you, and we'd be grateful for another chance to impress you in the future. $44pp - BBQ Fogon Night! You won't need to a pass to use them, and there will be independent attendants renting chairs and umbrellas. Not always, but there was some inconsistency there. Accommodation: Fairmont El San Juan Hotel. I will start by stating that I have been in the event/hospitality/meetings industry for 25 years and have stayed at a lot of hotels in that time. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. Fitness center open 24 hours a day; 0000017113 00000 n This casual, family-run restaurant is an ode to authentic Italian fare. I think its definitely a better deal if you have older kids and adults. The staff was good and very friendly. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. When entered room there was old food left in refrigerator:( The rest of the week the rooms were cleaned pretty good. full-menu of cable channels. We would definitely stay here again in a few years when our kids are older.Thank you to all the staff for making our stay such a great one. I thought the $250 included service, food, drinks. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. The bar/restaurant/pool staff were typically friendly and accommodating. Venture inside and find an ode to traditions, old and new. 0000121603 00000 n FOUR DAY PASS - $150 EL SAN JUAN HOTEL | Puerto Rico 6063 Isla Verde Avenue | Carolina, PR 00979 | 787. the hotel for a fee. Tripadvisor performs checks on reviews. 0000103835 00000 n I didn't get his name but he made morning breakfast a delight. You should be in good physical health if you reserve one of these tours. Overall I like the location , gym , and ambience of the hotel . Reservations must be made via participating Accor websites. where lively vibes and peaceful ocean views meet. Servers deliver drinks directly to the cabanas, or guests can indulge in a cocktail from the spirited swim-up bar. We will give you an estimate of the conversion into your currency, but this is not binding. elegant past and present seamlessly, with warm textures and subtle ocean hues. For parties over 15 guests, or a restaurant buy-out please email: Tara.Dickie@Fairmont.com. I was looking for a place to just eat, drink and relax on the beach and the daybed on the beach was perfect. Guests must be able to get in and out of transportation. 6063 Isla Verde Avenue, 00979 San Juan, Puerto Rico - Excellent location - show map. mainland United States. Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Dancing, Dog Friendly, Entertainment, Full Bar, Gluten-free Options, Happy Hour, High Tea, Kosher, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine. . For reference the pool near us was 3 1/2 feet deep so my children could easily touch the bottom of the pool. Plus a lively nightlife for even more unforgettable times. Extremely disappointed for a considered not all inclusive 5 star hotel:(. 710. Each one-of-a-kind dish invites guests to celebrate San Juan's traditions with the international zest and fresh ingredients Chef Juliana Gonzalez is known for. First Time Curio and what an experience !!! Fairmont El San Juan Hotel offers a variety of Puerto Rico vacation packages and hotel special offers to help you plan the Caribbean holiday of your dreams! Apr 03, 2023; ID for Child . The selection was great but our bed was directly between two speaker so we could not hear each other talk unless we yelled. Keep an eye on your belongings! You'll love our inspired accommodation here on San Juan's enchanting Punta El Medio cape. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was lots of fun. 4. This may not be a con for everyone. Delight with our exclusive menu from El San Juan Beach Club, featuring exquisite options and inventive cocktails that re-imagine local flavors with a modern palette, while enjoying vibrant weekly entertainment. For just $5, you get an all day, come-and-go-as-you-please pass to visit El Castillo. Caring for our valued guests and colleagues is our top priority. CAA - Fairmont El San Juan Hotel Isla Verde / Carolina. Enjoy beachfront dining at El San Juan Beach Club, nestled along the shore of San Juan's lively Isla Verde Beach. in room. The food was decent. Yohelen, was amazing, very friendly. Overall, we were very satisfied with our stay.Pros: -Hotel was just renovated and is extremely clean.- Rooms are beautiful. This restaurant has not received enough recent ratings to display a current ratings snapshot, Do Not Sell or Share My Personal Information, FOR RESERVATIONS PLEASE VISIT: https://www.resortpass.com/. Wedding parties will indulge in a relaxing day in one of the cabanas, outfitted with specialties such as aroma diffusers and customized food and wine baskets. Thank you for your patience. The beach staff was helpful with towels, chairs, and umbrellas. Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. Ate lunch at the restaurant. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window, 6063 ISLA VERDE AVENUE, CAROLINA, PUERTO RICO 00979. For groups of 4 or more, we can usually arrange a private shore excursion for less than the cost of a large cruise line tour. For assistance with your inquiries, see more information at the bottom of the page about how to contact us. 0000011864 00000 n Bring valid photo ID and check-in at the security gate next to Brava. Certain parts of our site wont work well without it. The only good thing about not seeing a server was that I didnt have to meet the $125 food and beverage minimum. Listing for: Fairmont. The perfect addition to our pool experience. Here, you will experience unparalleled service, unrivaled presence and attention to detail. From hotel, take Isla Verde Ave (Route #37) on left, going East. Write to Fairmont Hotels and Resort: 155 Wellington Street West. From the day I got there where no one even helped me with my luggage and I had to actually bring the luggage to my room myself to the lack of service on the beach area and me always having to go get my own food and drink. I cant serve you. At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Hospdate en este condominio en Ro Grande. Beach wasnt overcrowded. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Keep left on the Ave Los Governadores, 2nd light turn left in that light. Add to that her sweet smile and hospitality. hotel day passes Apr 07, 2023; San Juan charm on condado beach? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Overall it was good. Enjoy comfort food from around the world including tacos, burgers and our local empanadas; worldly and with an approachable touch of our heritage flavors. We split our time between the pool and the beach. Discover inspired cuisine with authentic Puerto Rican flavors by Chef Juliana Gonzalez. This was a pricy hotel that boasted AAA Four Diamond Service. HlnFz Ask D9063GIkim about Fairmont El San Juan Hotel, Ask Reed419 about Fairmont El San Juan Hotel, Ask sullivanj01 about Fairmont El San Juan Hotel, Ask RLF724 about Fairmont El San Juan Hotel, Modern Property Reminiscent of Classic Puerto Rico, Ask russbeafan about Fairmont El San Juan Hotel, Ask ProfessorRW about Fairmont El San Juan Hotel, Experience Fairmont Moments - Save up to 20%, We compared the lowest prices from 9 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 8 websites, Courtyard by Marriott Isla Verde Beach Resort, Residence Inn by Marriott San Juan Isla Verde, We compared the lowest prices from 7 websites. With two young kids(4 and 2), a hotel that is not an all inclusive is not the best option for us. Our server was extremely attentive and we didnt have to wait long for drinks or food. Thank you for your patience. trailer <<4732211FF66A44BA929F44A6E1DA8DEF>]/Prev 544231/XRefStm 1920>> startxref 0 %%EOF 315 0 obj <>stream nearby areas, or we can arrange for an in-house doctor to complete your test at Wasnt friendly was the fact I have a special needs child and the guest relations Didnt try to accommodate us properly they had ZERO compassion and they are not prepared and trained to accommodate special needs guests..They seemed to care less from the minute we stepped to the hotel til the end. Servers were busy but did great. The hotel itself was beautiful. Reviewed 0000017598 00000 n featuring a 7,000 Crystal Chandelier. Varies according to period and availability. Complete with a helicopter ride to and from a beautiful hacienda, coffee tour experience and picnic, Well & Being Massage, incredible dinner prepared by Fairmont El San Juan Hotels executive chef, Ricardo Cera, and much more. Music and ambiance was perfect! Fast forward to 1P and never saw a server. This is the version of our website addressed to speakers of English in the United States. Food was good, got there for 10 when reservations start, service started around 12 not 11 as stated and it is definitely not an adults only pool several families with babies and children were in and out of the pool with blow up floats and on the blue free day beds. Apr 24, 2023. I will share your comments with our team. We enjoy the food and drinks. Ro Grande. You can tell the hotel is trying to be hip and trendy by bringing in certain types of people to party. As a U.S. territory, Puerto Rico is excluded from the CDC Very caring to make sure the family was comfortable. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It it wasn't terrible. including 2 other families. Get your free lounge chair on the beach. Booked Via Amex Travel and was told this is a oceanfront / oceanview resort. 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