PORTSMOUTH, VA, UNITED STATES Due to call volume, were no longer able to offer prescription activation over the phone. As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. Find where you can donate blood through the Armed Services Blood Program. The pharmacy teams will use existing space and capacity to create an internal Urgent Care Pharmacy to optimize the process for obtaining urgent medications. Both pharmacies are closed Federal holidays,Family Days, and at 1200 hours the last Wednesday each month.To speak with pharmacy personnel call (210) 652-4127 and select option #2 for the BaseExchange Pharmacy, or option #3 for the Main Clinic Pharmacy.Military Treatment Facilities are required by law to collect information about ThirdParty Insurance. Refills called inafter 1200 hours or on weekends are ready the second duty day. Process Update #5 - Phone line deactivation. This document outlines your rights with regards to your Medicare drug plan. Stacie Milavec is the subject matter expert on all matters concerning clinical laboratory and anatomic pathology services. The phone number can also be located on your prescription label. Performing this action will revert the following features to their default settings: Hooray! USA. Satellite Pharmacy: Open to all beneficiaries, refill pick up only. The pharmacy call center phone lines will be deactivated for both JBSA-Lackland and JBSA-Randolph. Randolph AFB, TX 78150-4801. Randolph Clinic Health Services Reid Clinic Pharmacy Formulary (medication availability) Manage Your Prescriptions TRICARE Pharmacy Program TRICARE Formulary Search Tool Contact Us Hours: 7 a.m. to 4:30 p.m. Telephone: 210-671-9637 Don't forget to keep your family's information up-to-date in DEERS. For other than authorized activities such as military exchanges and Services/Morale, Welfare and Recreation (MWR) sites, the United States Air Force does not exercise any editorial control over the information you may find at these locations. Drug Formulary Current as of 11September 2012 ***Updated versions of our drug formulary can be obtained at the Joint Base San Antonio web site: www.jbsa.af.mil. Walter Reed Audiology and Speech Pathology Center Focuses on Improving Quality of Life for MHS beneficiaries, WRNMMC, Bethesda, MD This contactless, automated locker allows beneficiaries to pick up prescription refills 24/7 at their convenience. All JBSA pharmacies, to include JBSA-Lackland, JBSA-Randolphand Brooke Army Medical Center,will only accept electronic prescriptions for controlled substances. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. There are co-pays, but beneficiaries will reduce time spent at the pharmacy. When a disaster strikes, blood is needed immediately, there is no time to wait for donations. Pharmacy has patient surveys available at each window we want to hear how you feel about our services as well as your experience at ourpharmacies. The following process updates will take effect Sept. 6, 2022: Process Update #1 - Pick up Process Change As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. The goal of the Urgent Care Pharmacy is to provide patients with their urgent medications within oneto twohours of initial check-in. Through tailored training and multidisciplinary opportunities, Air Force medics retain their currency and are ready for the fight. Biologics by McKesson is an independent specialty pharmacy that puts patients first. An Airman uses a pharmacy kiosk at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland Aug. 16, 2022. Download. Express Scripts receives these forms and approves or denies them for all TRICARE pharmacy points of service MTF, retail, and mail order. What's that? Process Update #3 - Urgent Prescription Process. This contactless, automated locker allows beneficiaries to pick up prescription refills 24/7 at their convenience. It has mostly been a good experience. To speak with pharmacy personnel call (210) 652-4127 and select option #2 for the Base Exchange Pharmacy, or option #3 for the Main Clinic Pharmacy. Patients should expect to see the following changes regarding pharmacy hours and prescription drop off and pick up services. Copyright 2023 Wellcare Health Plans, Inc. Drug List (Formulary) and Other Documents. Download a PDF Readerorlearn more about PDFs. 359th Pharmacy Phone. Refills ordered prior to1200 hours on a duty day are ready for pick-up the following duty day. The goal of the Urgent Care Pharmacy is to provide patients with their urgent medications within oneto twohours of initial check-in. Call-In Refill Pickup Its also one of their busiest airports -- JBSA-Randolph sees almost 15 times more take-offs and landings than nearby San Antonio International Airport. Members can complete this form to order prescriptions from CVS Caremark Mail Service Pharmacy, WellCare's preferred mail-order pharmacy. Magazine: Randolph Printable Formulary - Randolph Air Force Base. Randolph Clinic 2 Reviews Randolph AFB (Joint Base San Antonio) - 221 3rd St West, Bldg 1040, Randolph AFB, TX 78148 Appointment Line Phone 210-916-9900 Randolph Pharmacy 210-652-6742 Information Desk/Patient Advocate Phone 210-652-6403 Randolph Medical Website JBSA Pharmacy Website Mon 0730 - 1630 Tue 0730 - 1630 Wed 0730 - 1630 Thu 0730 - 1630 Consider using mail order through Express Scripts. As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. The only negative I can mention is the current trend to steer folks to get their meds from Express Scripts. Please proceed to your preferred pharmacy, Lackland or Randolph, for ALL urgent medication services. How long do you hold my prescription? A2. Refills called in after 1200 or on weekends will be ready the second duty day. Sometimes, Express Scripts requests additional information from the provider. The pharmacy call center phone lines will be deactivated for both Lackland and Randolph. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. All new prescriptions coming from a doctor are processed here. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Randolph AFB (Joint Base San Antonio) - 221 3rd Street West, 359 Medical Group Clinic, Randolph AFB, TX 78150. The Wilford Hall Ambulatory Surgical Center'sScriptCenter lockers are located on the first-floor B-Wing hallway next to the pharmacy. FALLS CHURCH, Va. JBSA-Randolph Clinic Hours of Operations: Monday - Friday 8 a.m. to 4 p.m. For hard copy/paper prescriptions, follow the below instructions for drop offs and pick ups. Call the automated refill phone system at (210) 292-9995 or (800) 469-7170. Refills: Refills are called in through our automated refill line at 843-963-6833. 2. The site provides pharmacy services along with locations, hours and points of contact for all pharmacies on JBSA-Fort Sam Houston, JBSA-Lackland and JBSARandolph and reflects on-going efforts to improve how healthcare is delivered to military members, dependents and retirees in the San Antonio area. Q4. The JBSA-Randolph Pharmacy is part of the 559th Medical Squadron Group that provides comprehensive health services in the San Antonio area. You have already flagged this document.Thank you, for helping us keep this platform clean.The editors will have a look at it as soon as possible. The following page contains numerous external links to social media sites of various mission partners and organizations affiliated with Joint Base San Antonio. For beneficiaries interested in receiving medications by home delivery, Express Scripts is a TRICARE service. (U.S. Air Force photo/59th Medical Wing Public Affairs), Joint Base San Antonio-Lackland and JBSA-Randolph Pharmacy teams are updating processes to improve support to beneficiaries. For the Anderson family, protecting their 8-year-old son, Reeve, has proven to be the fight of his lifetime. Urgent medication activation will no longer be an option available using the Q-Anywhere system. New text service offers military healthcare updates, information. Providers order to the same default pharmacy regardless of where patients want to fill prescriptions; some pharmacies share a common e-prescribe queue. We are pleased to be the fastest-growing Air Force pharmacy for the past ten years while maintaining the provision of world-class patient-centered care. Remember to write down/be prepared to provide prescription numbers when calling in refills. An official website of the United States government, The Premier Installation In The Department Of Defense, DISCLAIMER TO EXTERNAL NON-GOVERNMENT WEBSITES, Hosted by Defense Media Activity - WEB.mil. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. 4 Easy Steps for Searching Your Formulary Type the name of the drug into the search box Click "Search" You have already flagged this document.Thank you, for helping us keep this platform clean.The editors will have a look at it as soon as possible. As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. Air Force SMART program sustains readiness and currency through tailored training. Hours of Operation: 7:30a.m. to 4:30 p.m., Monday-Friday Process Update #5 - Phone line deactivation. The drug formulary is a list of medications covered by your Humana insurance plan's pharmacy benefits. English. Can I activate/refill my prescriptions using the MHSGenesis portal? The pharmacy teams recommend patients initiate medication renewals/refills as early as possible using the following timelines: Per TRICARE, refills can be called in when 75 percent of the issued supply has been used: Medication renewals will need to be initiated with your provider so please ensure adequate time is allowed for that process in addition to the timelines given above. Text to activate prescriptions sent to Randolph using Q-Anywhere: There are co-pays, but beneficiaries will reduce time spent at the pharmacy. (210 . Call-in activations will be turned off. Due to the high volume at our pharmacy and limited throughput, we can only rush acute antibiotic prescriptions. The Pharmacy at Randolph AFB is part of the 359th Medical Group that provides comprehensive health services in the San Antonio area. The following process updates will take effect Sept. 6, 2022: Process Update #1 - Pick up Process Change. The Department of the Air Force is establishing new Body Composition Program standards for Airmen and Guardians after the abdominal circumference was removed from the Air Force-specific Physical Fitness Assessment in 2020. Download. Off-base providers should electronically prescribe to DoD Randolph Pharmacy. The Randolph pharmacys National Provider Identifier (NPI) is 1861800567. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. An official website of the United States government, Office of Research and Technology Applications, https://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, https://militaryrx.express-scripts.com/find-pharmacy, Hosted by Defense Media Activity - WEB.mil, For 90-day supply medications, the refill can be called in 21 days prior to running out of medication, For 60-day supply medications, the refill can be called in 14 days prior, For 30-day supply medications, the refill can be called in 7 days prior. One donation can save up to three lives. These process changes will allow for enhanced support from the wings off-site robotic prescription refill center to meet demand. 1-210-652-6403. Members should fax form to 1-866-388-1766. After-hours access can be obtained by coming through the FEC entrance. In recognition of National Blood Donor month in January, theArmed Services Blood ProgramOpens ASBPreminds the military community about the importance of donating blood. (210) 652-5321. ARLINGTON, Va. (AFNS) (Courtesy Graphic). Process Update #4 - Only electronic controlled substance prescriptions. Prescriptions will be held for 7 business days. The JBSA-Lackland Pharmacy is the Air Forces largest and busiest pharmacy, dispensing more than 1 million outpatient prescriptions every year. Randolph Air Force Base Information and Referral Services. An Airman uses a pharmacy kiosk at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland Aug. 16, 2022. Text "Get in line" to (833)517-4408 (Lackland) or (833)258-0792 (Randolph) and follow the prompts. The DoD ID number can be found on the beneficiarys military issued identification card. Therefore, please put aside cell phones before approaching thewindow. Your provider can submit the form electronically, by fax, or by phone. Have questions about which medications are covered by your plan? JBSA-RandolphDrug FormularyWelcome to the Randolph Clinic Pharmacy!Time spent at the pharmacy window is an opportunity for you to ask questions andobtain information. A PDF reader is required for viewing. Phone: 210-652-4127. The phone number can also be located on your prescription label. Location:559th Medical SquadronClinic Focusing on treatments for cancer and rare diseases, we believe in care that's designed for each patient's needs.. Our specialty pharmacy's compassionate, patient-first approach helps people navigate the fragmented healthcare . Q3. Call-in activations will be turned off. My provider says I need it! Placeprescriptions in the envelope provided, and fill out the information requested on theenvelope. Stacie Milavec Walter Reed Audiology Speech Pathology Improving World Hearing Day is observed annually on March 3 and this years theme was Ear and Hearing Care for All.. Hours. Randolph Printable Formulary - Joint Base San Antonio. Randolph Air Force Base Family Advocacy Program. Specialty pharmacy services customized for cancer and rare disease patients. All rights reserved. The pharmacy teams will use existing space and capacity to create an internal Urgent Care Pharmacy to optimize the process for obtaining urgent medications. *Urgent medications include short course acute treatments to include pain medications (Lackland only), antibiotics, and/or steroid dose packs OR medications for patients discharged from the ER or hospital/urgent care in the past 72 hours. 210-652-6742. These process changes will allow for enhanced support from the wings off-site robotic prescription refill center to meet demand. 221 3rd St. W JBSA - Randolph, TX 78150 Call-In Refill Pickup Randolph Base . No. How do I know if I have medications ready to be activated? Members should fax form to 1-866-388-1767. Currently, the demand for pharmacy services exceeds what the 59th Medical Wing is resourced to provide by approximately 26%. The 59th Medical Wing is updating these processes after the completion of an internal study which revealed that demand for pharmacy services is currently 26% higher than what the wing is resourced to deliver. Driving a long distance to the pharmacy? English. At the same time each prescription is important from ahealthcare and safety perspective. These process updates will allow the 59 MDW to send routine refills to an off-site Robotic Pharmacy, where refills are currently being processed, reducing congestion at the WHASC Pharmacy. The Randolph Pharmacy Flight would like to thank the more than 250,000 beneficiaries eligible to utilize our pharmacies. DISCLAIMER TO EXTERNAL NON-GOVERNMENT WEBSITESThe following page contains numerous external links to social media sites of various mission partners and organizations affiliated with Joint Base San Antonio. I've been that route and I'll continue to drive the 120 miles round trip to get my meds from the Randolph Pharmacy! After-hours access can be obtained by coming through the FEC entrance. Wright-Patt doctor finds treatment path for military child with rare neurological condition. The Randolph Pharmacy and Formulary link is under Medical near the bottom left column of the page under Information Resources*** The 359 MDG Clinic Pharmacy dispenses new orders entered directly into our computer system by DoD providers in the San Antonio area. To obtain refills, patients will still call the Refill Line at 210-292-9995. Visit, The Wilford Hall Ambulatory Surgical Center'sScriptCenter lockers are located on the first-floor B-Wing hallway next to the pharmacy. The current call center wait times and the inadequate functionality of the phone system (call drops) are not meeting the standard of customer support we would like to provide. No. The 359 MDG pharmacies are open Monday through Friday 0730 1630, but are closed Federal holidays, Family Days, and at 1200 hours the last Wednesday each month. Mon-Fri 0730-1630. No. Randolph Air Force Base Drug Formulary Current as of 11September 2012 ***Updated versions of our drug formulary can be obtained at the Joint Base San Antonio web site: www.jbsa.af.mil. I was told I needed a Prior Authorization (PA) to get my medication. To obtain refills, patients will still call the Refill Line at 210-292-9995. Randolph Clinic - 359th Medical Group website. Patients can activate routine prescriptions using the Q-Anywhere system by texting "Get in line" to 833-517-4408 (JBSA-Lackland) or 833-258-0792 (-JBSA-Randolph) during duty hours between 7 a.m. and 4:30 p.m. Activating Prescription Refills -Any medications called in for arefillwill be ready after 1p.m. on the third duty day from activation. We can receive all prescriptions sent by off-base providers electronically through MHS GENESIS. Randolph Clinic - 359th Medical Group Contact Us 221 3rd Street West, Bldg. What do I do if I run out of refills? With a $17.7 million annual budget, the group averages 8,320 outpatient visits, 38,750 prescriptions, 5,064 lab procedures, and 2,000 radiology films per month. CenterWell Pharmacy is the preferred cost-sharing mail-order pharmacy under many Humana MAPD and PDP plans . We are pleased to be the fastest-growing Air Force pharmacy for the past ten years while maintaining the provision of world-class patient-centered care. Find Navy Federal Branches and ATMs in your area. Randolph Printable Formulary - Randolph Air Force Read more about cream, ointment, pharmacy, oint, randolph and base. FALLS CHURCH, Va. The goal of the Urgent Care Pharmacy is to provide patients with their urgent medications within 1 to 2 hours of initial check-in. (Courtesy Photo). JBSA-Lackland and JBSA-Randolph pharmacy teams are updating processes to improve support to beneficiaries. An official website of the United States government, For 90-day supply medications, the refill can be called in 21 days prior to running out of medication, For 60-day supply medications, the refill can be called in 14 days prior, For 30-day supply medications, the refill can be called in 7 days prior, In alignment with Texas state law, paper prescriptions for, For beneficiaries interested in receiving medications by home delivery, Express Scripts is a TRICARE service. Refills are ordered by phone or online at www.tricareonline.com: refills ordered prior to 1200 hours on a duty day are ready for pick-up the following duty. A6. Activating New Prescriptions- Anyroutinemedications will be ready after 1p.m. on the second duty day from activation. After seeing your provider, you can login to the MHS Genesis patient portal and view any medications in the system that need to be activated. The Randolph AFB base guide has information for service members and families. The JBSA-Randolph Pharmacy is part of the 559th Medical Squadron Group that provides comprehensive health services in the San Antonio area. JBSA - Randolph, TX 78150. We ask for your understanding when a provider mustbe contacted to clarify or correct a prescription order. By continuing to use our site, you agree to our Privacy Policy and Terms of Use. Performing this action will revert the following features to their default settings: Hooray! Donate today, to prepare for tomorrow. The Department of the Air Force is establishing new Body Composition Program standards for Airmen and JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas , https://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, https://militaryrx.express-scripts.com/find-pharmacy. Randolph Air Force Base ID/CAC Card Processing. the last Wednesday of every month for mandatory readiness training. Sign up to receive TRICARE updates and news releases via email. JBLE Medical Clinics stand up Walk-in Contraception Clinic. As of 6 September 2022, JBSA pharmacies to include, Lackland, Randolph and BAMC, will no longer accept paper prescriptions for controlled medications.

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