i would not have these people in my home. Therefore, we have to regulate when we, the LP detectives, can work. However, being one of the "good" customers who cannot deal with the shoplifting stories I hear - I mean, really, the prices are already so low - why do they steal? Instead, the company will offer customers a sale equivalent to the items current price based on how much they originally purchased it. Ha ha ha. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I understand they're watching everything on security cameras. I hate that. I understand where you're coming from. In-store returns are returned instantly, while mail-in returns are refunded within ten business days. This policy only applies if you bought the item in-store, but if it was purchased online, you can return it for store credit. We even had Ricky's daughter come into our store and steal wallets right in front of the manager! As an employee of TJ Maxx, I truely love and agree with the following comments left by the original poster: UNLESS a manager is up front at the registers with me, i will not ask them to confirm the return. If you can get your hands on the receipt and dont want an equal value return, you will need to get the item back to TJ Maxx before the 30-day timeframe is up. tried ti explain but she just got louder and louder and then said "if you don't have my money in 2 days I'm going to run a credit check on you and then have the police come out and they will hand cuff you and take you to jail! We're not [censor] and we are just as good as you are. She actually refused to allow me to return one shirt as the name did not match on her scanner. You should only return anything if you need it. AMEN! To return an item by mail, follow the instructions: Whether youre returning an item to Costco, Sephora, or T.J.Maxx, the processing is always the fastest in their respective stores. Web431 reviews for TJ Maxx, 3.3 stars: 'Purchased some bed pillows the person I purchased then for did not want them. You could request a refund at the transaction time if you paid for part of your item with a gift card. PANTS THAT ARE INSIDE OUT. card). (Secrets Youll Never Imagine! Share your photos and videos with others to prove the truth of your words. I work at a TJ Maxx Maxx store in California and I have to agree with the TJX associates. You can't even ask a simple question without getting a stank face from her. To see all my of most up-to-date recommendations, check out this resource that I made for you! Fraud TJ Maxx return policy for online purchases. Privacy Policy. People also ask, what is ZARA return policy without a receipt? they should be happy if you tell all your friends and relatives not to shop at tj maxx anymore because they wouldnt give you your money back for that 5 year old tshirt that you dug out of your closet and tried to return with no receipt. Now, that's employee savvy - despite all of the challenging extrinsics. As for TJ Maxx return policy broken items, the ones that have been opened or used cannot be returned. And for you idiot customers who come to a register a half hour after we are closed with a cart full of stuff and only buy a few things and then say "ohhh sorry i didn't known you closed at 9:30! at garage sales and flea markets. Do you know what TJ Maxx return policy without receipt is? Other restrictions can apply, meaning T.J.Maxx can reject your request for any other reason. A real security guard would be nice. you are spreading diseases. So, the quick solution is yes, yet it may take a little longer. Paula called me up ( after I had paid one loan off out of my money) and she said, You've committed fraud and I want my money, Now! What Is the T.J. Maxx Return Policy for Items Purchased Online? They most likely do not have it or they will put us on hold for 20 min and say the don't have it. The comma is used to link the two independent clauses ( ensures that provides) Not only do they What Is TJ Maxx Return Policy after 30 days (Secrets Nobody Is Talking About). Apart from being your shortcut through returning your faulty items to merchants, our app can do so much more! You cannot return clothing from the brands T.J. Maxx, Marshalls, or HomeGoods to the same store. When my boss isn't working I enforce the return policy of 30 days and if no receipt then they get a return card and I don't care how much it is even if its an exchange with .50 left to purchase it goes on a return card. I am not an expert at anything besides what I learned my self, TJ Maxx employees are not trained to give you information about anything in the store. And, the people who shop in TJMaxx should understand the pressures they are under. I found a nice leather purse (forest green) marked $39 instead of $99. Something i dont need right now because in recovering from my surgery. Also, after 30 days its store credit no if and or butts about it. If a company doesn't offer free returns, chances are customers will be put off. Cash refunds take ten days to appear in your account. T.J. Maxx is a great place to shop because it doesnt take returns. Later she told me it didnt have a tag. That's not to say that you won't find variation from store to store. Why do I have to get screamed at by crooks when my manager will come and say "just take it back". Not anymore though because all I got that day was side stares from the cashiers and even a few giggles. WebThe return limit decreases after the ban is lifted after 6 months - year. When you think the manager will come and back you up when instead they just make you look stupid. TJMaxx, like other retailers, has policies put into play regarding who we can apprehend and when we can apprehend that shoplifter. I am also a Tj maxx employee in Washington state for 3 years and I have never dealt with a STORE manager that treats you so unfairly and I am not one to complain. - Caitlyn Johnson. Why have them if they can't do a simple job? Include your packing slip/receipt. This will surely increase the credibility of your complaint. Submit a complaint and get your issue resolved. Without a receipt, you can only get store credit, which is subject to certain transfer restrictions. I hate it when they come up to you and demand their money back when they have no proof of purchase. Bottom line, I feel like its up to the company how they handle situations.. For example, a shopper may buy two different style dresses or one dress in two sizes with the intention of only keeping one a practice known as bracketing. WebT.J.Maxx issued an update to their returns policy that states that if one of their stores closes down because of COVID-19, you can return the items to another store within 30 To return an item, T.J. Maxx does not require a receipt. This is the version I would use: Customers should feel comfortable shopping in this environment. The Loss Prevention department does not make the store money. The overriding focus is always on THEFT. At least you have some sort of security. Your record is permanent and return privileges are more limited when they come back meaning they If an item is damaged during shipment, T.J. Maxx will It just makes you look like a complete idiot when you have been fighting with the customer for 10 minutes explaining store policies to them. It's tempting to do the same at T.J. Maxx, especially if you're considering picking up a high-end item. Bezad Ahmad is From UK and Love to write unique Content. You should also prepare a delivery confirmation email to expedite the verification procedure. I'm a low man on the TJX pyramid - part time, front end, hurling cardboard in the back, unloading trucks, sweeping up, generally, happy to be there and to be of service as best I can. TJ Maxx will be more than happy to take an item that lacks a receipt, so long as you dont mind an exchange of equal value. You should log on to your account and go to your list of orders. I didnt purchase it or the items to match it. Believe it or not, giving good customer service to a thief WILL deter a good majority of them from stealing. Handling an online return costs retailers around a fifth of the original order value, they said. Seems like they need more people like you working in this area! When you want to return the items, you can have the money sent back to you in the form of a merchandise credit or voucher. why? if a customer asks to speak with a manager about their return, i PRETEND to ask them in my headset, and then tell the customer that my manager agrees with me. We are currently one of the stores battling with Ricky Smith and his group. I didn't have it. i would just like to say:"if you dont want a hassle getting your money back for a return, KEEP YOUR DAMN RECEIPT IDIOT!" I work at a store here in California. Worn clothes, stuff from other stores. It is best to use the Store Locator and enter your ZIP code to find the nearest one. T.J. Maxx has a strict return policy. Its loved because theyll take back most items even after the return window has closed. T.J. Maxx sells items at discounted prices so that customers can save You can exchange the object if it is in its preliminary condition. Companies including TJ Maxx, Best Buy, Kohl's, and Urban Outfitters now charge for some mail returns in the US. I thought it was quite unfair at the time but I understand better now after reading all of your posts. If an item is returned for a reason other than poor quality, it will not be refunded in full. All You Need To Know About the Jet Return Policy. The TJ Maxx I work at has about the worst security ever! Yes. I have returned clearance items, and even items since sold out, with no problems. The Sierra Trader return policy means that all we risk to try something is the return shipping cost. Can I return something from HomeGoods to TJ Maxx? Yes, you can return something bought at a HomeGoods to a TJ Maxx. It may take a little extra time, though. However, TJ Maxx will accept returns in exchange for store I have talked to my HR many many times talked to corporate talk to my district manager and talked to my store manager. This is because Visa and MasterCard have implemented a policy allowing you to return an item for the purchase price, regardless of the purchase receipt. If you dont like the item youre buying, you have a whole month to return it. 10% is the highest we go until the next mark down and even if we try to explain it nicely to the customers, we still end up receiving a bad attitude. T.J.Maxx return policies are especially confusing because they differ significantly based on where you buy the products. Not to mention ###, yes human feces.

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