Ive been Go skippy for 1 year now and I am very happy with the service they provide. Liz Edwards has been a consumer writer and editor for more than 20 years, spending most of this time at the testing and rating publisher Which?. A fresh insurance broker here to bring you first class insurance at competitive prices. Easy to download and upload NCB and get my RAC cover. We also ensure all reviews are published without moderation. It goes against our guidelines to offer incentives for reviews. We use dedicated people and clever technology to safeguard our platform. Copyright GoSkippy Insurance 2023. with us, please refer to our Terms of Business. Contact their fantastic customer services (NOT!!) Also previously Solid Insurance (2013), Business Choice Direct (201416) and others.[3][4]. It has came to the end of the year but I have received no email no letter or nothing about renewal. It is closely related to Gibraltar-based Southern Rock Insurance which is the main underwriter for Eldon and also controlled by Banks. [30], During 2013 Eldon sold 113,000 policies and recorded a 239,000 pre-tax profit on a revenue of 12.8m including income of 9m from services sold to Southern Rock Insurance, but paying 11.4m to Rock Services, another UK company that Banks holds a directorship with. Youll have the option of adding or increasing a voluntary excess, which should in turn reduce your premium. Took out insurance with these and had to cancel due to car needing work my policy didnt even start for a week and still charged me. that aims to provide you with the tools you need to make better The specific benefits to your insurance policy will vary depending on the level of cover you choose and the insurer that is able to provide the cover through GoSkippy Insurance. My husband has insurance in his name. [17][1][19] That year saw a reduced income from Southern Rock of 22.1m but an increased 39.5m paid to Rock Services. Those shares and the original 100 were then purchased by the newly-created, Isle of Man-based, ICS Risk Solutions in July for 7.5m. GoSkippy is a UK insurance broker offering car, bike, van and home insurance. GoSkippy Insurance is a broker that works with a panel of insurance companies to offer car, van, motorbike, home and travel insurance. We are sorry to hear of your recent dissatisfaction. The fees Insurance underwriters asses the risk of insuring a home, car or driver. Beat my renewal quote well and truly. It was recorded wrong and just complicated things and till now I suffer from their bad decisions. Its cheap for a reason and it will probably cost you if you ever have to claim from them. Absolutely not! written by Please email your postcode and registration to reviews@goskippy.com and we can assist you further. Up to 150 Personal Belongings Cover. Find out how we combat fake reviews. I call the finance of the Go skippy and they tell me u owe us nothing. accurate but you should confirm any information with the product or GoSkippy is a rising source of low-cost insurance for vehicles, homes, and travel insurance. We are sorry to learn of your dissatisfaction. *5-star Defaqto rating on Watford comprehensive policies only. A joke of a company. Discover the key differences between a cash ISA and a stocks & shares ISA and which option is right for you. I phoned them and spoke to a lady, and explained the forms etc. **RAC breakdown cover will be manually pro-rata'd less and comission, *For XS Direct policies please refer to your policy documents. RickyWebber69 The most normal process would be to follow the company's own complaints procedure. Check out and follow our socials for monthly competitions and service updates. Really happy with go skippy. You both have to be named drivers on each policy. Like all journalists, she loves nothing more than a great pun. We would like to apologise for the poor service you have received from one of our agents, this is not something we will take lightly and will be looking into this further. All insurance companies are doing this now, they all have underwriters. Just the same when you use another persons card for phone purchases, some companies require the card holder to be present and give the relevent information. If I hadn't put in so much effort and argued, they would have happily returned it still broken (they actually ordered the garage to return it to me unfixed - it sat on my drive for a further month and a half after this.while I argued for it to be fixed comletely). He gave me another and I got through once and got a reply but when I queried the comments in their reply the email came back again as undelivered. Insurance is a necessity, so we think it shouldnt cost an arm and a leg. If you are Up to 100,000 Legal Expenses Cover. spent a fortune on calls getting through to them, weigh it up and see if it's cheaper to pay the remainder (two months) or to cancel, I wouldn't use that company again if they paid me, hope it doesn't cost you too much :). How can he get it to you and can you give me a contact number in case we need to speak to someone? The fees Please note some insurers also apply cancellation fees and charges - please ensure you review your policy wording Avoid. In the end i have to cancel my policy and took a big amount as a cancellation fees, written by This is a 24-hour claim line open seven days a week. This was certainly my experience this morning when my call was being taken by an operator of yours in South Africa. Doing it on line is much better and cheaper, of course, but was glad of their help and support. [3] It offers car, travel, home, van and bike insurance from a number of different insurers. Came up trumps with the price compared to many other major insurers. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. We endeavour to ensure that the information on this site is current and [13][14] By 2015 Eldon achieved a 284,000 profit on a revenue of 33.7m with income of 27.7m from Southern Rock and paying 27.5m to Rock Services. He was correct there is so many organisations involved you loose tack who you spoke with. Thank you. Youll find details about any compulsory or voluntary excesses in your policy document. However, if you would like to cancel your GoSkippy car insurance Called customer service to be told sorry nothing I can do oh and you now owe us 454.00 for the pleasure of us cancelling your policy. My brother got insurance for my friend and she was added driver to his policy. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Verification can help ensure real people write reviews about real companies. Read what some of our 300,000 customers have to say. GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. Verification can help ensure real people write reviews about real companies. London, SE1 9RS. My Account. Be aware!!! GoSkippy Insurance is a trading name of Somerset Bridge Insurance Services Ltd and are authorised and regulated by the Financial Conduct Authority, FCA no: 477112 . [24] However the professor of finance at Manchester Business School called Banks' reported 250m valuation "highly ambitious". What can I sayin the current climate every penny saved is a bonus. Speaking to them via the telephone is a nightmare and no one really knows what is going on and the answer always is we will get back to you and they never do. Updated my details - 50 charge. PROVIDENT INSURANCE whom my new care is insured through were amazing at changing this with a charge for premium and a small admin feel unlike yours. Yes. they declined to insure our car without giving any reason for doing so after my policy expired on the 18th May, leaving my elderly/disabled parents unable to leave their home. Would not recommend to anyone. The only thing I would say is that I find the operators speak too quickly when explaining things. They may be the cheapest overall quote on gocompare but they request unnecessary money for changing the smallest of things. Really bad news and stay away ! Trust-no-one Please take reasonable care to answer all questions honestly and accurately as any incorrect information could jeopardise a claim, change your premium or result in your policy being cancelled or declared void. This has left such a poor impression of their attitude towards customers for me. My first car engine blew up after 2 weeks explained this to them and got exactly the same model and year but told it would cost another admin fee of 35 to change the reg number now paying 50 a month instead of the 29 I thought I would be payingcant cancel otherwise there will be even more cancellation fees and admin fees to pay..probably be charged an admin fee if they reply to this review! Your insurer wont pay out for a claim that costs less than this amount. offer credit facilities from a panel of lenders. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. product or commit to any plan. ","anchorName":"#what-is-my-excess"},{"label":"What is the claims process for GoSkippy? Please avoid your only get charged big fees. Founders Arron Banks. Even though it's my legal right to cancel within the cool off period.Really disappointed in the poor 'money-grabbing' service I have received. Im now getting inundated with conn phone calls and emails and stuck waiting for a new bank card! Voice your opinion today and hear what 14,020 customers have already said. Find out how we combat fake reviews. As if that was not bad enough, my new insurers called to confirm my NCB with Go Skippy and they were told to do a proper check on me and other information regarding me was divulged which my new insurers did not ask for. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. [17] The company's underlying profitability is difficult to assess because of a practice of recording administration expenses that closely track turnover. GoSkippy are an insurance brokerunfortunatly the insurance company they use (Eldon insurance services) are absolutely awful! [15][16] By early 2014 Eldon had launched the Footprint brand to sell van and motorbike policies and Business Choice Direct for commercial insurance. **RAC breakdown cover will be manually pro-rata'd less and comission, *For XS Direct policies please refer to your policy documents. You change your car during the policy term to a car that the insurer cannot cover. Help. To calculate the top 5's we take the following factors into account: Go Skippy Insurance Reviews - goskippy.com/car-insurance - Ask a question now, The worse insurance company to deal with , HORRENDOUS CHARGES - CANCELLING POLICY - VAN INSURANCE, One Call Car Insurance Reviews - onecallinsurance.co.uk, Dial Direct Insurance Reviews - dialdirect.co.uk, Budget Insurance Reviews - budgetinsurance.com, Geoffrey Insurance Car Insurance - www.geoffreyinsurance.com, Probus Insurance - www.probusinsurance.com, UK Car Insurance: Absolutely everything you need to know, Swiftcover Car Insurance Reviews - swiftcover.com, Diamond Car Insurance Reviews - diamond.co.uk. Voice your opinion today and hear what 12,646 customers have already said. ZA227007. Contact Go Skippy Go Skippy can be reached by calling 0344 840 6302 or by emailing talk2us@goskippy.com. Registered in England and Wales (No. We are very sorry to learn of your recent dissatisfaction regarding our cancellation charges. Awful, rude, rip-off insurance company. Motorbike insurance. You spend ages on the phone, waiting for someone to pick up. I cancelled insurance within cooling off period and before cover had started.GoSkippy charged me 25 which they did not refund. This company has cancelled insurance with no reasoning whilst taking extra payments from my bank. Who underwrites Skippy? on 27/02/2019. AFAIK you are always entitled to cancel your policy with any insurance company, I think goSkippy as with most companies charge to do this. Aimed predominantly at younger drivers, GoSkippy Insurance is a trading name of Eldon Insurance Services Ltd, which administers insurance in the UK on behalf of Gibraltar-based Southern Rock Insurance Company Ltd. I booked car insurance with them through an internet site Has access to a wide variety of providers and policy types. How can I transfer old car insurance to new one? Who underwrites Skippy? We will email you when the question is on the site. I feel like I'm in safe hands. We are sorry to read this and would like to help you further as debt being transferred to your next insurance company does not sound correct. on 31/12/2021, Avoid at all cost. Windscreen cover and key care are optional extras. There were several companies involved: The premium was 123. Did you know?You can view and validate documents by using your online portal. Dont assume this is the cheapest because it offers the least protection. [1] [2] Founded in 2007 the company is regulated by the Financial Conduct Authority (FCA). Over 350,000 people already trust us with their car insurance because were affordable and reliable. This did not affect control of Eldon as Arron Banks was then majority shareholder in both parent companies. Hi, thank you for your feedback. This is our registered office only and we do not deal with in person customer queries at this address. It is based in Bristol but also has offices in Newcastle, Southampton, and South Africa. No claims discount At the end of the year it began a partnership to sell insurance under the Debenhams brand. i did pay all of my debts and after a month and so after our policy being closed and documents being sent, they send me an email that i owe them a debt so i call them, they tell me that they cant have access cuz the policy is over so i have to talk to the finance. We would like to take a look into this further for you. If you ring in youll constantly be fobbed off or just plainly cut off the phone. on 19/03/2020, Having been involved in an incident with a go Skippy policy holder I have been passed to their claims handlers (Eldon Insurance / Somerset Bridge) Avoid Go Skippy Somerset Bridge Insurance Services or any other name this company is known by. Go Skippy Insurance Reviews - goskippy.com/car-insurance. GoSkippy Insurance Third Party Fire and Theft cover. Hi Shannon, thank you for your feedback. The table below sets out what fees are applicable if you choose to cancel your policy with us. Thank you. Banks has pointed to a conflict of interest. Tesco CC: 1200 0% Until March 2014. service provider and read the information they can provide. [13], Banks was forced to resign from Eldon in September 2013 and Southern Rock Insurance the following year, as part of an agreement with Gibraltarian regulators also accepting a "period of ban or self-exclusion from other insurance directorships" after they found Southern Rock to be trading while technically insolvent. Would NEVER EVER INSURE WITH THEM AGAIN, written by Visit our Help Centre Login to your Portal Contact us via Post GoSkippy Insurance Lysander House Catbrain Lane Cribbs Causeway Bristol BS10 7TQ Call us 0344 840 6302 Email us talk2us@goskippy.com and be put on hold for 45 minutes, till you give up. Our address is Level 2, 20 St Check your policy details carefully to ensure you have the right cover for your needs. now! Scam!!! NO they just want an extra 50 to change to insurance back or cancel it! All fees charged are as follows: The fee payable will be dependent on the insurer who the business is being placed with. [2][7], At the time, the trio of Banks, Chase-Gardener and Gannon were also the three executive directors of Bristol-based Brightside Group and owned 72% of Southern Rock Insurance, growing the group out of Commercial Vehicle Direct which they co-founded in 2001. You can call them, but you will be charged an admin fee if you are making any changes (50.00). [14] Rock Holdings Ltd, another holding company based on the Isle of Man, is the parent of both Rock Services and Southern Rock Holdings. Is Volopas business payments platform right for your business? Once we've checked over your question we will put it live on the site and our strong community of experts [3] It specialises in motor vehicle insurance and currently operates under the trade names GoSkippy, Footprint, Plato Insurance Services, and Vavista. Avoid avoid avoid I was with these for a few years zero loyalty staff cant speak English very well charge a fortune to change on the policy talk to you like dirt when you have an issue. AlexEs John Moffatt has left his role of active underwriter and CUO of Syndicate 1200, this publication can reveal, as new owner Westfield starts to make its mark on the business. !Also staff is very rude!!!! Tried to charge me double when I wanted to change to a less powerful car then ended up cancelling my policy Im now with a different company who treat me with respect I have family members who say the same they wont renew with them again. - vavista Very poor service and lack of support. The new insurers are the same as the old ones only trading under a different name and my circumstances have not changed over the years. The phone line is always down they answer them put the phone down on you after hours of waiting. "[25], In November 2018 the Information Commissioner took enforcement action against Eldon Insurance and Leave.EU for breaches of the Data Protection Act, fining them a total of 135,000. This means we search a panel of insurers to find you the best deal to suit your needs. Please click here to access our help centre and find the best way to deal with any queries you have. unsure you should get independent advice before you apply for any GoSkippy promises to always try to give our customers the highest level of cover for the most competitive price for. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Send me the wrong agreement to my car, took the deposit when questioned about my car being wrong they are now trying to make me pay a cancellation fee as well as take away my deposit even though my car has never been insured through them as they messed up the agreement. LiviaAbbott324 They will not reply now and I have to allow 8 weeks for them to do so before the matter can be taken to the FCA with more to follow because of discrimination ,but I hope any reader will get the picture of how this firm operates if not by my complaint then from the many others listed. GoSkippy is owned and administered by Eldon Insurance Services. [4][16], Last edited on 26 February 2022, at 01:56, "Newcastle Insurance firm sees its turnover soar to 47.3m", "Revenue jumps at UKIP donor Arron Banks insurance business Eldon", "Insurance firm creates almost 200 jobs in two years", "Hastings Direct appoints new managing director for insurer services", "Ukip's 1m donor Arron Banks is accused of conspiracy by his old company", "Independent insurance broker expands Bristol business", "Brightside Group PLC: Change in Substantial Shareholdings and Director Dealings 12th February 2013", "Southern Rock denies 'conspiracy' to damage Brightside", "Eldon Insurance Services Limited - Full accounts", "How the businesses of Brexit campaigner 'King' Arron Banks overlap", "Ex-UKIP donor Arron Banks in Rochester by-election expenses row", "Eldon Insurance Services Limited - Amended group of companies' accounts", "Insurance losses sharpen focus on finances of Arron Banks", "Brightside and Southern Rock settle legal battle out of court", "Up to 200 jobs at risk at Eldon Insurance Services", "Arron Banks' Eldon launches Somerset Bridge MGA", "About Us - Business Choice Direct Insurance Services", "Arron Banks to float Eldon next year for 250m - Insurance Post", "Leave.EU, Arron Banks and new questions about referendum funding", "Arron Banks staff worked on Brexit campaign, MPs told", "Shameless millionaire behind Brexit campaign uses Grenfell Tower fire picture to flog insurance", "Arron Banks's firm and Leave.EU fined 135,000 over data live", "Somerset Bridge Insurance Services Limited", "Ukip donor Arron Banks shows tax cheque sent to HMRC for 1.86m", https://en.wikipedia.org/w/index.php?title=Eldon_Insurance&oldid=1074035362, This page was last edited on 26 February 2022, at 01:56. We also charge a fee if your policy is cancelled. It came to 450, paid 1 monthly installment then next month of 45 but the payments are direct debit coming out of my account as friend don't have bank account. [9][10] Banks became a director upon the departure of Gannon, and Chase-Gardener also departed in February 2013. Copyright GoSkippy Insurance 2023. Updated my insurance to business yesterday for 101 and quickly realised Id made a mistake, rang up straight away to see if theres anything they could do in regards to a cooling off period or refund. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Proof of employment Not good when your policy has to be up to date by law. I want to ask if I have a car insurance on my BMW, is possible to cancel it and change with my Ford? After several years with this company who have traded under GoSkippy, Somerset Bridge Insurance, Eldon Insurance etc.etc. *5-star Defaqto rating on Watford comprehensive policies only. You can view and validate documents by using your online portal. Otherwise all great Thanks. Charged me 660 because I wanted my insurance from the next day, my fault for finding my perfect car straightaway I suppose! Talwindersingh [1], Eldon is also 50% owner of a joint venture called Vavista, which began trading in 2015 and provides "health and wellbeing programmes" with its insurance policies. How do I cancel my GoSkippy renewal? Data Protection ICO registration number: [18][19] Brightside and Southern Rock reached an undisclosed out of court settlement in May 2015 bringing to a close their disputes relating to intellectual property, breaches of trading agreements and breaches of terms of business agreements. GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112). Cancelled before the 21 days were up and got it for 349 from Vavista, paid the 75 cancellation fee and then got trhretened, bullied and bombarded with legal letters to pay 180 extra, disgusting bully boy outfit who are unprofessional and con artists, paid it to get rid of them and still better off, never again! Usually you lose any no claims bonus gained from that policy. | Read 741-760 Reviews out of 12,453. The law is the law. Hi Shelley, thank you for your feedback. I couldnt sort my insurance out online as it told me to phone them up within 5 minutes they had me sorted and on the road thank you so much and I would definitely recommend to anyone, Good insurance company used the a few times and they've been great, Lovely customer service, so polite and understanding. Unless we've indicated otherwise, products are shown in no particular order or ranking. Upon request, the monetary amount of any such fee will be disclosed to you prior to you purchasing/renewing the policy. Theywere inconsistent with their own terms, made up rediculous statements due to non existent knowledge of cars and made every excuse to either shift the responsibility to another company or wriggle out using one of their some print clauses. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. We are sorry to hear of your recent dissatisfaction. Each policy is then scored against those features and assigned a rating based on a scale of 1 to 5 - so you can see at glance . written by My brain just needs a bit of catch up time to digest what is being said. I was very happy and signed on. They asked me to get in writing confirmation that I had not made a claim in 2017, no other insurer has made this allegation A voluntary excess is normally an amount set by you when taking out a policy. Having got back and informing the Team Manager of the above he said he had given me the wrong complaints address ?. written by seems like Im not the only one who had this experience. You gave me no option to pay and additional premium. Horrible horrible company. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket. Many months later, i was forced to cancel the insurance because i could not pay the premium due to the loss of my job. I just called them to cancel my policy and the agent (named Amanda Ndlovu) hung up on me when I wouldnt say why I wanted to cancel! by. Registered in England and Wales (No. In the end I had to get the financial ombusman involved and go and see lawyers and representatives to get advice on getting my car fixed and who was liable to fix it. EOS technology platform will allow insurance producers to provide a high-value, white-labelled web app to their clients that will assist in evaluating Medicare needs, and provide live quotes and instant enrollments in plan alternatives. I will be not be renewing with them! After 23 years of driving Ive never had to deal with such a DEMANDING and incompetent insurance company! Hi, thank you for your feedback. You can cancel your insurance in a number of ways. We share which assets are popular in the recent market pull-back. We are a UK based insurance broker, set up to bring you great insurance at the most competitive prices. [17] According to the company website they also moved into new offices in Eastleigh. It goes against our guidelines to offer incentives for reviews. where is the human element in this. [17], Eldon's new holding company ICS Risk Solutions, in 2015 also paid Southern Rock Insurance (which continues to be the main underwriter for Eldon) approximately 77m for rights to some of its future income, enabling it meet its obligation under solvency regulations. I had a problem paying on line. I had Insurance with Goskippy and they cancelled my insurance after two months that was paid and refused to return the deposit (320)and charges me 100 cancellation fee plus various other admin charges that came up and in the end I owed them money. We use dedicated people and clever technology to safeguard our platform. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you. The agent i spoke to blatantly told me, while trying unsucessfully to stifle her laughter, that they can not stop sending the letters. How do I do this? Go Skippy insurance' refused to fufill it's obligations when my car was hit and damaged. Find out more about the pros and cons of 2-year fixed rate cash ISAs. They may not discuss the policy with you as he is the policy holder. The company markets itself as a provider of competitively priced, no frills products. Only the insurance policies GoSkippy Insurance sources and arranges with its affiliate Southern Rock are 5-star Defaqto rated. Aimed predominantly at younger drivers, GoSkippy Insurance is a trading name of Eldon Insurance Services Ltd, which administers insurance in the UK on behalf of Gibraltar-based Southern Rock Insurance Company Ltd. Eldon Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority. We will email your when your answer is on the site. [8] The launch of the GoSkippy brand six months after Banks' departure as chief executive at Brightside in 2012 preceded a bitter dispute including legal action between Brightside, Southern Rock and Eldon.

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