Please refer to Item 14 in the GTC for further terms and conditions for termination due to a change of the place of residence. These bolts include sport water, massage chair, priority booking classes, and body composition scan. However, it is still possible to get started right away. Use of PIN numbers is monitored: In the interests of the safety and security of all our members, use of PIN numbers and access is monitored and individuals using PIN numbers / Access Devices may be asked to provide proof of identification. The ticket number serves as proof of the submitted cancellation. Our security team is on duty 24 hours a day, 365 days a year. Send us an e-mail with the RE: "Termination" to. In England, following the latest advice from the Government, members are encouraged to wear a suitable face covering while in the gym (except when exercising). You will receive your access data immediately and can log in with it on the mypuregym.swiss interface. Your responsibility for anothers conduct: If we have reasonable grounds for believing that you knowingly provided your PIN number / Access Device to another individual or individuals, or allowed unauthorised entry following your entry to the gym (Known as tailgating) in addition to our rights referred to in paragraph 4 above, we may hold you responsible for the conduct of the individual(s) while on our gym premises, and liable for any loss we suffer as a consequence of that conduct. Please ensure that all used masks are disposed of safely in one of the bins provided. In short, PureGym is one of the best growing private companies of health clubs. Get in touch with our Member Services Team at[emailprotected]and let them know youd like to cancel. If you want to come back to us sooner, you can! Check out this proven method to better manage your money. The company allows you to do this by phone, email, or social media. PureGym withhold the right to amend or remove this offer at any time, Offer is only valid for relevant AXA and GYM FLEX customers, Offer cannot be used in conjunction with another offer, To receive the national access upgrade your renewed membership must start within 7 days of your previous membership ending. This does not include monthly memberships, the fees of which are always collected automatically via the selected mode of payment. Log in to the Member's Area. Lastly, you can cancel directly through your bank, although you will have to wait about 4 days for the back to take action. In addition, your current membership lists all booked options which are covered by the fitness fee. You can obtain information ONLINEor ask a member of staff at the club. Please note that only written notices of termination will be accepted. Bitte berprfe dein E-Mail-Postfach und erhalte Neuigkeiten, Aktionen und Gutscheine per E-Mail. Is There A Way To Cancel PureGym Membership Online. However, it is essential that a company cooperation already exists. Just log in to your Member's Area using your email address and PIN to update and change whatever you like. The penalty charge will be calculated as being equal to the daily membership charge (that applied at the time of use) for each occasion on which your PIN number was used by that individual/those individuals; and/or (b) in the event of serious misuse of your PIN number, for example, your PIN number has been used on repeated occasions and/or by more than one individual, to notify you, via email, that we are cancelling your membership with immediate effect, and no refunds will be given. . You can bring a friend for free every Saturday and Sunday without any time and frequency restrictions, but only one friend per visit at a time. If you still want to cancel, select "Freeze or Cancel" in the members area after logging in and follow the cancellation instructions. So how do you cancel your PureGym membership? Any prizes offered by PureGym must be claimed within 21 Days of announcement of the winners. Keep scroll down and find the Membership cancellation option. If you do not terminate the membership by the date given to you in the notice, then the price of your membership will be increased in accordance with our notice. Select the "Your Profile" tile and then "Freeze or Cancel"3. If you are not comfortable canceling the membership via the online method, you can also have the option of canceling the membership via phone call. Nov 20, 2012 Replying to @PureGym @PureGym But if I cancel right before the end of my membership month, you'll charge me for the next month ! You can also go old school and talk to the person at the front desk to communicate your intentions or send a formal letter declaring the termination of your contract. New puregym can't cancel membership Gone puregym can i bring a guest where. The Joining Fee (if one is payable) and first month's membership fees are collected from you by us either by Debit / Credit card at time of purchase, or by Direct Debit approximately 5 working days from your membership application date. Heres how to freeze it: Scroll down to Freeze Your Membership and select this option. Hurry, ends midnight. Cancelling a gym membership can be a tricky process, but don't worry - we have all the information you need! You can book a Live Group Fitness course via APP or MYPUREGYM. Please check your contract with the corresponding comment field. Member Benefits will be made available in the member's area which can only be accessed by Together members. We will get back to you as soon as possible to discuss further steps. Join our thousands of subscribers who are getting smarter with money. I hope this guide helps you through your journey of cancelling your PureGym Membership! Just log in to your Member's Area using your email address and PIN to update and change whatever you like. If you are looking to keep better track of your subscriptions and bills, download Nova today to begin your financial wellness journey. You can find more information regarding the unsupervised hours of your gym HERE. Offer can be used with Direct Debit monthly Plus membership product only. Here you can: Go to MYPUREGYM and log in with your email address and password. 2. Offer must be claimed using the unique promotional code received by via email. You cannot give passes to other trainers. All student memberships are subject to PureGyms membership rules and terms and conditions. If you want to work out without restrictions, you can contact an employee directly in the studio to sign a contract amendment. Any passes set for redemption after this date may be cancelled without warning. Well, you've come to the right place. People go for cancellation when they are not using the membership anymore. You will be entitled to all the rights and privileges set for the Type of Membership chosen. Outside of term time multi-gym access will be made available during the following dates, with eligible students able to access all open PureGyms during these times. Just follow these easy steps: 1. How to Cancel Fixed Membership? You agree to advise us immediately of any change to the Members Details provided. Hit the Login option available on the top right corner of the screen and provide the necessary details. Select the "Your Profile" tile and then "Freeze or Cancel" 3. Nova will be there to monitor your bills, plan your goals and improve your spending habits. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Yes, you can stay in control, any time of day. Understanding your personal finances doesnt need to be scary or overwhelming! You will find the relevant information in your contract, which you received by email after signing the contract. Offer valid from 1st January 2023 until 23:59 28th February 2023 and must be claimed by this date. Vielen Dank fr deine Newsletter-Anfrage. To cancel online, go to https://www.puregym.com/contact/ To cancel over the phone, call: 03444 770 005 Meet Emma, your Best Financial Friend. Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. If you missed your notice period, this invoice is your renewal invoice. If you think you have the right to cancel but the gym won't let you, contact the Citizens Advice consumer helpline on 0808 223 1133. Clients cannot transfer their guest passes to anyone else nor transfer to another date once the date has been selected. Sichere dir das Core Monatsabo fr nur CHF 10 oder das Premium Monatsabo fr nur CHF 20 ohne Einschreibegebhr. Following are the methods that you can use to cancel the PureGym membership. You may terminate your membership at any point by cancelling your direct debit with your bank, allowing 4 working days for the bank to action this. You will receive a renewal invoice in the last month of your current membership. Whether youre moving or transitioning to a home gym setup, cancelling your gym membership can seem daunting. It just send you on on a constant loop. We may make reasonable changes to these Rules at any time provided that we give you advance notice of the change. Go into your profile and select whether you want to cancel or freeze your membership. You can take advantage of these at any time. We will do our best to let you know of such closures in advance of them taking place, unless the problem is urgent or an emergency. To avoid fees and cancel your membership quickly and completely, there are some important steps you should take depending on what method youre using. Our company registration number is 06690189 and Our registered office is at Town Centre House, Merrion Centre, Leeds LS2 8LY. After 14 days, PureGym will refund 50% of the pro-rata amount. You can apply for a time stop with cause for the following reasons: You can apply for a time stop via MYPUREGYM. These conditions are specified in your membership terms. Otherwise, you'll be billed for another month. The content of the message should tell them that you are terminating your agreement with them as well as the date of termination. Continue with Recommended Cookies. Yes, they are required to bring their ID's with them and show them every time they visit the club. Currently, this change cannot be made on mypuregym.swiss. You cannot freeze your membership on fixed term membership. Adolescents from the age of 16 and above are allowed to work out only with the consent of their parents, which must be proven in writing (parents must be present when signing the membership contract). You have access to a wide range of training classes, including cycles, legs, bums. Hurry, ends midnight. If you're already a member, you can add our 'Bring A Friend' feature as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. You cannot transfer this agreement to anyone else. Children between the ages of 14 and 16 who are working out at PureGym must always be accompanied and supervised by a parent or legal guardian. Please contact the MV (Membership Administration Department) if you did not receive this email or visit FITNESS ON-DEMAND. Date of usage cannot be changed once redeemed. It is important to ensure that your membership number and your full name is given when the payment is made. USE CODE: SAVEHALF. After this period the daily membership fee is not refundable. All you need is a personal chip, which you will receive in our clubs for a fee of CHF 20 after signing the contract. Anyone who joined on an offer that was 30% or more less than the standard join price at their gym e.g. To officially cancel, you need to do so four days before your next billing period. Please refer to the GTC for further terms and conditions for termination due to inability to work out. If you're a PLUS member, freezing is included as part of your membership! All you need to do is select the start and end dates. The winner will get vouchers for the value of a iPad 32gb WIFI, There will be one winner nationwide selected quarterly, The potential winner will only be selected from those who received the relevant email communication. Each payment made is not refundable under any circumstances. We will give you at least 1 full months' notice of any incoming price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase. The house rules contain all regulations and guidelines which must be observed in the studio by our members. No, that's not possible. You agree to comply with the Rules of Membership which are displayed prominently in the Club and relate to opening hours, use of facilities and your conduct. Payments already made will be offset. Step 5: Finally confirm cancellation Different Ways to Cancel Your Membership Online They will confirm to you whether you really want to cancel your membership or not. It has reached over 1 million registered members because of its fantastic facilities. In the MYPUREGYM online customer centre you will find all the information about your membership. Yes, as long as the primary member has the extras included in his/her service package. This means no joining fee or price increases when you come back. Many people will have a monthly PureGym membership. This can also be done digitally through websites like Xpendy. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Read the top ten financial lessons that will help you save, budget and earn more money. If the gym you are moving to is a different price to your current membership it will mean your next payment will be different to account for the change being made mid-payment month, well send you an email to confirm the change and the payment amounts after youve completed it online. Free passes have no resale value and cannot be exchanged for cash or any other product or service. If, despite us having notified you of a missed payment, further payments are missed, we reserve the right to, at our sole election, either suspend or terminate your membership, upon having given you written notice of our intention to do so. Once you have logged in with your details, select Your profile under the member dashboard. For a small supplement to your Core membership youll be able to gain access to other gyms at the same basic price as your home gym. When life becomes busier, people have to work more than it is possible to cancel their membership. If you have a corporate membership, you can cancel by informing the third-party who set it up for you (usually your employer). If youd like to add this option when joining, select the PLUS membership option. Discount to fixed-term student memberships is for single club access only and must be used at the gym selected when setting up this type of membership. We're sorry to hear you're wanting to cancel your PureGym membership, we hope you've enjoyed your time with us! If you are a monthly subscriber and want to cancel the membership, then follow the following steps to cancel the membership. You can cancel your monthly membership at any stage you want. Core and Plus members can cancel their membership following the online cancellation process. In a monthly subscription, if your cancellation period time is 14 days, if you cancel the subscription within 14 days, you will refund 100% amount, but if you cancel the subscription after 14 days, you will refund 50%. Response times may vary during our busy periods, weekends and bank holidays. Is Pottery Barn Performance Fabric Worth It? The headquarter of PureGym are located in Leeds, West Yorkshire, and the offices are located in London and Southampton. The competent person in your company can contact us via theCONTACT FORM. How do I cancel PureGym? You can join the gym at any time in the day or night. Accessibility is unrestricted, and you can join the gym at any time that suits your routine. They cancelled 1 of each DD but the gym tried to take money from the cancelled one. Simply head to your Member's Area and go to Packages and Upgrades, youll be able to pick the gym youd like to move to and the membership option that suits your needs. From here, you can then pick the gym youd like to move to and the membership option that suits your needs. USE CODE: SAVEHALF. Summer is coming and it's a great opportunity to get outside (Photo: Getty) Thanks to Nova Money, you can keep an eye on all your subscriptions in one place. If you have an annual membership, you can also change your contract with a member of staff at the club (except for individual studios). Please note that you cannot train with us with an open debt claim. You can cancel the membership in easy steps. Have a look at the cancellation and refund policy. If you are a fixed member and want to cancel the membership, follow the steps listed below. This will pull up a list of all the different gyms youll be able to access. Monatlich kndbar und ohne Mindestlaufzeit. Then here, you will find everything regarding the cancellation of PureGym membership, cancellation, and refund policy. I decided to cancel the direct debit as I also have another membership elsewhere and emailed them to cancel. 3. Upgrade, change your club, amend payment details and much more by, using your email address and PIN number. Offer is not valid at PureGym South Kensington and PureGym Clapham. Please refer to the Terms and Conditions of each benefit. This is clearly deliberate as i have read multiple tweets of the same issue going back years. Follow the instructions to freeze your membership. By analysing your spending patterns, Nova will be able to accurately categorise all bills and monthly payments. Offer is only available at selected gyms and cannot be used elsewhere, or exchanged for cash. Step 3 Scroll down to 'Cancel Your Membership' and select this option Step 4 Follow the instructions to cancel If the online cancellation option is unavailable to you, please cancel directly through your bank. Then please contact the Member Administration Department via the CONTACT FORM. Find your nearest gym here. You will need to check your selected gym which you can do within thejoining processwhich will show you if it is available, the price andhours you can use the gym. Your membership payment options are as follows: The subscription is renewed on the previous terms and conditions. Your membership can be on freeze for a maximum of 3 months after which your membership will automatically be un-frozen and will revert to your monthly rate. Further, that you will advise us immediately should your circumstances change. You need to do this no later than 3 working days before your next payment date to stop that payment being taken. The easiest way to cancel your PureGym membership is through the online cancellation process. You can cancel your Puregym membership via telephone call quickly and easily, to do this you can just follow the steps below: First, you can call the cancellation team on 0344 477 0005. The unique code is assigned to each PT. When people shift their residential place far from the gym location, they have to cancel the membership. There are no rigid restrictions. Because you're on a fixed term membership our Member Services Team will need to cancel it for you. Each month thereafter, your monthly payments will be taken automatically - on the same date and from the same payment card - unless you decide to freeze or cancel your subscription. Rolling monthly memberships can be cancelled at any time, and multiple gym access is available to purchase. You can obtain more information directly from an employee of the club. Core or Premium/Unlimited 1 subscriptions begin one day after conclusion of the contract. 5. Phone Call 03444 770 005 and ask an associate to cancel your membership for you. Thats why some organization is providing health club services. Offer is only valid to those members who have received an email from PureGym. Please observe the following 6 instructions when the gym is unsupervised: Yes, all activities in our PureGyms are recorded. Unfreezing before the original end datemay mean there is a small amount added on to your next payment to cover your days in the gym for the rest of that month. Primarily it has cardio equipment, muscle strengthening, and weight training classes for free. If you terminate your contract via the contact form, you will receive an automatic reply with a ticket number after a short while. Can you cancel your PureGym direct debit? Your membership options youre in control! Head to your Member's Area 2. If any Direct Debit is returned unpaid or if any other form of payment is not honoured for whatever reason, you shall pay us on demand an administration fee of 20. Have you received a payment deferral from the Member Administration Department as a gesture of goodwill? Time stops with and without cause shall be granted only upon the submission of an application form and payment of a service fee of CHF 25.00 (no fee shall be charged to Premium/Unlimited Members). PureGym is a private company in the UK founded in 2009 by Peter Roberts. Your PureGym registration options are as follows: Children under the age of 14 shall not be granted access to the PureGym fitness club. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Make sure you include relevant details such as your first and last name, address, and email. Just follow these easy steps: 1. Cancel the direct debit with your bank and give 4 working days to your bank to terminate the membership. Any recorded reps or times must be verified and signed off by a PureGym team member. If I email them & pay today I can get it back to 20. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. Perhaps your data is incomplete or incorrect? Please make sure that your email address is always up to date. Follow the step by step process below. Your invoice will state the period for which the membership fee applies and the latest date by which you must pay it. Whatever your reason, if you want to cancel your PureGym membership, its only a few clicks away. Our PLUS membership allows you to bring a guest with you for free, up to four times a month. For example, if the Core price of your home gym is 20.99, you can use other gyms at that price or less. Once your month of free Plus membership is complete you will automatically roll onto a Plus membership. Discount is available to verified UNiDAYS members only and is non-transferable. If this is not the case, please feel free to CONTACT us. Please check the invoice date and payment date. The following gyms are eligible for this offer: Newcastle St James, New Barnet, London Edgware, Poole, London Lambeth, Sunderland, Coventry Warwickshire, London Oval, Edinburgh Exchange Crescent. At the last step in the webshop use code: FIT10. Step 1 Log into the Member's Area linked here. To transfer your home gym, headto yourMember's Areaand go to Packages and Upgrades. 2009-2023 Pure Gym Limited (1.2.32402-SPT-272-Rc69905 0EGG) Registered in England No: 6690189 Reg. You can cancel your PureGym membership by letter, by phone, in person, or online. Have you registered for an Off Peak membership and want to enter the studio after 2 pm? If you dont already have an additional subscription, you can purchase one additional subscription or the All in One. Price will increase automatically to price specified on join page after this. For Off Peak memberships, access is granted daily until 2 pm. You will find the termination clause on your membership card. You can easily manage your membership online. Lower membership price charged for specific amount of months called out on join page. Discount cannot be used in conjunction with any other offer and does not apply to any classes or other services that they may offer for sale from time to time. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen. When you join us, you'll be charged for your first month and a joining fee (subject to change). Just log in toyourMembers Area,select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. All Gym challenges are subject to fair play which is managed in club. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. Offer is only available at selected gyms and cannot be used elsewhere or exchanged for cash. You will then receive an email confirming your registration, please click on the given confirmation link. If you cant find what youre looking for in the Help Centre or have an issue updating your membership in the Members Area, you can get in touch with us via social where we will aim to respond as quickly as possible. If youd like to add this option when joining, select the PLUS membership option. This does not include monthly memberships. This also applies in the case of payment deferrals. Please check the date and year on the confirmation of termination carefully. Will My PureGym Free Trial Auto-Renew Into A Paid Subscription? All the health clubs are monitored by real-time TV linked by the security team and ambulance services. You will receive the login details in your welcome email. We will then process your cancellation. Some of our gyms offer the option of anOff Peak membership.

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