WebHotel didn't got booking confirmation from Stayforlong in a two days, so when I come to hotel I must call to Stayforlong by phone and ask to send confirmation of my booking to Communications is poor, "hit and miss", very slow, ineffective and useless, basically, if your booking goes well, no worries, but if any problem, then you will regret using a cheap site. Like everyone else I am making a claim for taking my money. All rights reserved. Stayforlong were actually very nice and helpful and it was all sorted. Their emails they send back are deliberately vague and won't give refund despite it being approved and prioritised. I had to follow up with a call to the hotel in Mexico to check that my booking had been made as I had seen some scary reviews. Your cancellation policy can be found under the Reservation Details and on your confirmation email. El apartamento estaba bien per la informacin que daban en si web cuando contrat la oferta no era fiable a nivel de precio, ya que indicaba que al llegar all se tenia que pagar un suplemento de X per no indicaba que era por dia y persona, lo que finalmente acab incrementando el precio y no result ser tan oferta como pareca en un principio. I have never used this company. Here are 8 tips for writing great reviews. See you soon Best regardsStayforlong Team. Fecha de la experiencia: 06 de diciembre de 2022, Hice mi pago y reservacin por esta aplicacin y nunca registr en el hotel tuve que hacer una reservacin directamente por la web de hotel y hoy en da sigue la disputa y reclamo con el banco para que me reintegren mi dinero cobrado en mi tarjeta de crdito, Fecha de la experiencia: 29 de diciembre de 2022, Hola okerio rivero,Muchas gracias por tu revisin.Le enviamos un mensaje privado para tener ms detalles sobre su reserva.Gracias.AtentamenteEquipo Stayforlong. should something go wrong with your trip you are on your own. DON'T USE STAYFORLONG!!!!!! We are currently working on this with our provider to receive the number as soon as possible.An email has been sent to your personal email with more details. Hi Giorgia,Thank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! Report to ombudsman. We offer competitive rates for long-term stays because we believe these types of holidaymakers They billed my Am. I contacted Emily to get internal hotel reservation number. After booking our package holiday we seen a separate hotel in Tulum that we also wanted to visit, so we booked 2 nights with refund protection at the hotel in Tulum through Stayforlong. Descubre cmo combatimos las reseas falsas. Verification can help ensure real people write reviews about real companies. After days/hours speaking to them, they cancelled my reservation 3 days before my vacation. The most unhelpful customer service ever! Ist were a really scam. decided to make them the center of our efforts. Fecha de la experiencia: 05 de enero de 2023. Offers for staying for 3 or more nights. El autor de la opinin tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrar mientras su cuenta est activa. If it seems too good to be true, it is. When I finally found the number to call for stayforlong, it was a California number but theyre based out of Barcelona, Spain, and the gal that answered the phone was in South Africa. After booking flights they cancelled one of the rooms. Very, very disapointed. You can pay later. Edited: 3 years ago Their price ware fairly cheap and I fell for it. Genuine company. Did you actually book twin room ? Cancellation and final payment options were offered one week prior to departure. Such a relief. Thank you so much for sharing your experience and your advise. I hope you had a great time in Mexico :) Personal amable, habitacin amplia, con buena calefaccin ubicacin accesible en zona llena de hoteles similares. It goes against our guidelines to offer incentives for reviews. I have just booked my holiday in Lanzarote for 2 adults and 1 child on September. WebI called and emailed Stayforlong to cancel a booking as soon as I saw the email confirmation showing non refundable (I was working through Priceline). I reserved for 9 days in Cuba at the end of february for march 31. Stay for long offered to postpone my trip. ALTHOUGH THE HOTEL CONFIRMED THAT IT IS FINE, STAYFORLONG SAID THE ROOMS ARE GONE AND NO REFUND POSSIBLE. See you soon Best regardsStayforlong Team, Dont trust stayforlongTheir web site provided misleading information about the distance between the Hotel ( Hilton convention) and centre point as 300 yards that is why I did the booking, on my arrival I found that distance 3 times longer , not only that but also it was up hillAs an old man in my 70s I protested that But nothing could be done I had to pray in the hotel as it was very difficult to go to the Haram MosqueI have the medical reports as a proof that I suffered heart attack as result I have, Hi Essam Bedir,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Esperamos verte pronto en tus prximas vacaciones.Gracias,Equipo Stayforlong, Son unos sinvergenzas, reservo con cancelacin gratuita, y tres das antes del viaje, que se termina el plazo de cancelacin gratuita, accidente , envo partes de urgencia, fotos, hablo y escribo innumerables veces, respuesta, depende del proveedor, No recibo respuesta del tal proveedor y pasa el puente, tres das despus me comunican que no pueden hacer nada, porque no autoriza el cambio de fecha el proveedor, y se han quedado con el dinero por la cara, Fecha de la experiencia: 22 de febrero de 2023, Querida cliente,Muchas gracias por tu revisin.Pedimos disculpas por las molestias que le hayamos causado con respecto a . Thank you.Best regardsStayforlong Team. After providing all documents and when they were ready for refund they started asking more questions about my reservations. They reassured us each time, when asked that everything was still ok. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Dear UsmanThanks for providing this review and bringing this to our attention.We would like to apologise for the delay in providing you with the Hotel Confirmation Number, we understand this is frustrating. We use dedicated people and clever technology to safeguard our platform. Fecha de la experiencia: 25 de diciembre de 2022. Sin ningn problema y una de las webs ms econmicas que he encontrado. travel industry, developing new products and connecting our travellers with the best SCAMMERS AND SHOULD HAVE A LAWSUIT AGAINST THEM. That was unsatisfactory.I had to go to the credit card company for help. Travel companies must advertise if the trip is ATOL protected in the details. What have you learned to make travel easier? As always, we are here to help you through the process. It was our first booking with stayforlong, therefore was a bit panicking at the beginning , however after made a booking , rechecked directly with Hotel Londres No gym, No fancy bathroom facilities, including a bath with a jacuzzi, No separate shower area, No. decided to make them the center of our efforts. The safe deposit box was large enough to accommodate a lap top. We booked our stay through stayforlong. Fecha de la experiencia: 01 de enero de 2023. No, nonrefundable reservations cannot be canceled after booking. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. We booked a non refundable 10 day holiday 3 weeks in advance. Hotel replied in two days saying everything is fine and they have all my information saved in their system. WebThe stayforlong site looked quite reliable. La verificacin ayuda a garantizar que personas reales escriben opiniones sobre empresas reales. I booked and then read reviews afterwards, which then had me concerned, though I also saw stayforlong.com reviews which are more positive, but that is for the US site. Hotel did manage to contact stayforlong the next day and all was sorted!Granted, we were lucky the person on reception was amazing, could have been a different story if he wasn't! When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. Ha sido ena estancia de tres das maravillosa, una habitacion familiar perfects, con su calefaccin, con su cama doble y sof cama comodsimo para miz peques.Aparcamiento gratuto cerrado y vigilado con acceso directo al hotel con ascensor.Pura comodidad, limpieza perfecta.Metro a 5m para ir a Sevilla. Find the answers you are looking for with our frequently asked questions section. Retrieve your booking to change or cancel your flight, view/print your itinerary, request an upgrade, add your passport info, check in and much more. This is why our team works hard to shake the WARNING! Companies can ask for reviews via automatic invitations. I booked and then read reviews and felt really worried. primero porque daba "error" y luego de ms de 100 intentos no pudimos completar el pago. accommodations so they can live long-memorable experiences. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to We also ensure all reviews are published without moderation. I supposedly booked a resort with Stayforlong at a very good rate -- better than any other site. I think this company is responsible for the fraud. They refunded one room but wont refund the other. Your booking remained confirmed in our system as well as our suppliers' since the moment you confirmed it. Would absolutely not go near them again! Here are 8 tips for writing great reviews. Las empresas pueden solicitar opiniones a travs de invitaciones automticas. hi just wondering if anyone has used stayforlong to book hotels please because i cant find many reviews for them but they are really cheap they are also on trivago they seem to good to be true, Yes I have and is really great ..I booked last year to stay in lanzarote and I just rang hotel to make sure my booking had gone through .true to their word hope this helps. We would like you to please provide us with more details regarding your concerns. Two weeks before holiday emailed stayforlong to confirm reservation they replay with hotel reservation number, so Ive checked with Hotel if they have my reservation, hotel response was no they dont. I called stayforlong.co.uk and I was assured that everything is ok for my booking and I was told that I would receive a booking code on their website 14 days before my arrival date. That was never received. In response to my email they advised that the initial booking reference and code is all that I would need. I rented the apartment based on the pictures on Stayforlong.com, as there was no real text to describe the apartment. Find out how we combat fake reviews. We will be taking stay for long to task when we get back to the u.k. tomorrow. I contacted the company who did nothing to help so had to make a claim through my credit card company. Fecha de la experiencia: 01 de febrero de 2023, Dear Eva,Thank you so much for your review.We are sorry to hear about the inconvenience we have caused you before your trip to the holiday. We realized that these customers deserve enhanced benefits to enjoy longer holidays and Ive seen a lot of bad reviews about this company but my experience was very positive, I had to cancel my holiday because of COVID and I got a full refund within 2 days. They are politely saying would you like to cancel your booking, and confirm you wont get a refund? The phone number I was communicating with them on is no longer working. Sem qualquer problema. From our experience I would highly recommend it! We were travelling with a toddler. We also ensure all reviews are published without moderation. WebManage your booking Enter your details to see your itinerary, make changes and add extra services. Some reviews made me sceptical whether to use them but once I booked the hotel, I called the hotel directly to confirm my booking. From booking on line got the vouchers emailed through quickly. absolute waste of time using this company. She replied in 24hrs. This is why our team works hard to shake the La habitacin asiganada era la esperada. The hotel even agreed, but unfortunately stayforlong wanted to charge us a ridiculous fee for changing, even though we would have changed through them & the other one was more costlier. Pretty shady operators if you ask me. Each time a different member will respond back to my emails requiring different evidence . I will never book or recommend anyone to book with stay for long. Advice: AVOID., canceled the reservation with free cancellation SFL-286D03B3C7--the money was not returned to the card 30 days have already passed - there is no way to contact the site. Basically I found a better price on another site and I lose money ba cancelling and can't amend my booking. Rest assured that once the refund has been processed, you will receive the confirmation via email.We are available in case you have any questions or concerns.Kind regards,--Customer Service, To cut a long story short. WebFor immediate assistance, to cancel your reservation, change dates of your reservation or for billing concerns please use our toll-free number 855-956-2201. price. Booked the Luxor in Vegas for this week, had no communication from StayforLong besides them taking money from my account. Only 1 minute after receiving the confirmation they dates were incorrect so called them in the US for 1 hour letting them know. We are sending this email to you to inform you that your request is currently in progress. We offer different payment options suited to your needs. WebLe agradeceramos que se pusiera en contacto con nuestro departamento de atencin al cliente lo antes posible enviando un correo electrnico a claudia@cx.stayforlong.com Mandan el mail de confirmacin. I certainly had no plans to do business with these people ever again. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Estimada Laura,Sentimos mucho lo ocurrido y le agradecemos que nos lo haya comunicado.Le agradeceramos que se pusiera en contacto con nuestro departamento de atencin al cliente lo antes posible enviando un correo electrnico a claudia@cx.stayforlong.com para encontrar una solucin a su caso.Sin duda, su comentario nos ayudar a mejorar nuestros servicios.Saludos cordiales,Equipo Stayforlong. A: Takes days to receive return emails from Emily. Advertising with free cancellation, than it's written in small letters 30 won't be returned. This is why our team works hard to shake the Update : I decided to contact the hotel. I sent an email to the service that deals with reservations. They confirmed the reservation with the corre Fecha de la experiencia: 12 de enero de 2023. Companies can ask for reviews via automatic invitations. We have more than 70 million property reviews, and they're all from real, verified guests. A: We called the credit card company to dispute the charges and then called the hotel to find out there was no reservation under our name or with the bogus confirmation numbers stayforlong gave. I received a confirmation email with the details and a booking number. Do NOT give them the code! Your current currency is Euro, Choose your language. Despite correspondence back and forth after a year I still have no date for my refund despite specifically asking. Ms informacin sobre otros tipos de reseas. WebManage a train booking. We have booked hotel in January and week after booking Ive sent email to hotel which we should stay to confirm that my room is booked, hotel respond that they have no information about my booking so went back to stayforlong to confirm again where I was assured that hotel is booked and everything is fine but hotel will not have confirmation till 2 weeks before you travel, Ive already start been worried as never had this before. There was a C.D. The price was much lower than on the most popular booking site. Hotels attract better customers because they are holidaymakers who stay more nights. Please, do not book with this company as you will lose your money and will have no chance of getting it back. Mi nombre es Nahuel Ignacio felici +5493515922448, Fecha de la experiencia: 08 de diciembre de 2022. Hi V. Walters,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Hey, Not yet, my trip is in less than 2 months. I advise you to contact the hotel by mail so you'll have a written statement that everything's book After making the booking (on a cancellable rate) - I called each of the hotels to confirm that the booking has been made, and that the room types were correct.I understand there is some negative feedback on this website however, I absolutely did not experience anything of the sort. You can pay later. Its up to you! We had a great holiday. Got what we booked, no problems. Would use again I recently booked via Stayforlong hotel in Spain but I was very concerned by som Very nice hotel, the beach is exceptional, the rooms very clean, the pool awesom We still didn't recieve our reservation. I also paid for refund protect which allows me to cancel to get full refund back if necessary. No hotel confirmation number. Sign up and we'll send the best deals to you. What an amazing company. We had a beautifull room, I mail the hotel a few days after my reservation and everything was ok. Stayforlong always answered my questions by mail. Subsequently we read a few negative reviews which worried us, so we contacted the hotel who confirmed our booking. Copyright 19962023 Be wary of "buyers" requesting verification through a verification code - this is a phishing technique that can allow them to get past your multi-factor authentication (MFA). Change or cancel a rail booking. Avoid booking with them if you do not want to lose money or to have your holiday spoiled!My story is very similar to what other people experienced with Stayforlong. WebWhether youre looking for hotels, homes, or holiday rentals, youll always find the guaranteed lowest price. We realized that these customers deserve enhanced benefits to enjoy longer holidays and For immediate assistance, to cancel your reservation, change dates of your reservation or for billing concerns please use our toll-free number 855-956-2201. How Stayforlong get better prices in hotels and accommodations. travel industry, developing new products and connecting our travellers with the best For any modification, please contact us directly at 855-956-2201 or by email to [emailprotected]. WebBlind booking Express Deals offer discounts from 18% to 60%, but you dont learn the hotels name and address until youve paid. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. My booking is in 3 months and Im cancelling within 48 hrs. We offer competitive rates for long-term stays because we believe these types of holidaymakers The hotel was very nice with a great choice of food and drink. I get the comfirmaticion at ones. AVIOD!!!! Several days later, we are told that cots are not possible for our room type - they cannot transfer us to another room and they will not give us a refund. I asked for a refund, and they claimed a no refund policy. Do NOT Trust!Charged me over 8,000 for hotel accommodation which was cancelled months in advance!The hotel in the Seychelles, didn't charge a penny, but this lot, charged my Amex card in Full. Hotel didn't got booking confirmation from Stayforlong in a two days, so when I come to hotel I must call to Stayforlong by phone and ask to send confirmation of my booking to hotel. We would not stay again. It is your fault that you did not pass on this information to the hotel in Dubai. Stay for long.be careful what you are booking. The most likely explanations for Stayforlong code not working involve: the code has exclusions, the code might have removed, the code can not be transmitted or can only be used once. Money taken from account and still no hotel confirmation number! The hotel address appears in the confirmation email that was sent at the time of booking. We use dedicated people and clever technology to safeguard our platform. We realized that these customers deserve enhanced benefits to enjoy longer holidays and Ofertas de hoteles para largas estancias. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I booked my hotel reservation, for some reason my reservation didn't get confirmed the next day stayforlong canceled my hotel reservation so I asked for my $456 to be refunded back to my credit card account they refused to do it. TAKE CARE, NOT SERIOUS COMPANY.BOOKED 2 HOTEL ROOMS, PAID IN ADVANCE. I have no idea how this company has any good reviews thats probably a scam too! Hi SG,Thank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! I am very happy with stayforlong service. Thank you.Best regardsStayforlong Team. That's how we know our reviews come from real guests who have stayed at the property. See you soon Best regardsStayforlong Team. when I arrived at the hotel, I was told I had to pay 364 euros more, since the market price was higher now. STAYFORLONG is HORRIBLEI would never recommend Stayforlong to any of my friends and family, the customer service was horrible is the worst I have ever experienced. They gave me a heavy discount on a five star hotel, with all inclusive and VIP treatment. Fortunately my husband had the details on his phone . There is no phone number and the emails they send back are deliberately vague. My experience with stayforlong was a positive one. My experience with stayforlong was a positive one, I booked a hotel through them which was a lot cheaper than anywhere else. I read the reviews for stayforlong.com which were alright. However, when I read the reviews for stayforlong.co.uk, I was quiet sceptical as they were very bad. I would not stay there again. If you are a person who needs an accessibility accommodation in order to utilize this Site and our Services, we offer certain assistance that may help. This is why our team works hard to shake the Fecha de la experiencia: 23 de diciembre de 2022, Hola Ricardo Paz,Muchas gracias por tu revisin.Le enviamos un mensaje privado para tener ms detalles sobre su reserva.Gracias.AtentamenteEquipo Stayforlong. Hi was your booking with stayforlong legit? Luckily, I double checked directly with the resort and it turned out Stayforlong never actually reserved my stay. HICE UNA RESERVA HACE UNA SEMANA Y LA HE TENIDO QUE ANULAR PERDIENDO LOS 50 DE SEAL PORQUE NO ME COGEN EL TELEFONO A NINGUNA HORA DEL DA Y NO ME LLEGA EL EMAIL DE CONFIRMACIN DE LA RESERVA POR LO QUE POR MIEDO A LLEGAR AL SITIO Y QUE NO EXISTIERA DICHA RESERVA HE ANULADO Y HE REALIZADO LA RESERVA DIRECTAMENTE CON EL HOTEL_NO LOS RECOMIENDO PARA NADA, Fecha de la experiencia: 04 de abril de 2023, Hola,Le pedimos disculpas por las molestias que le haya causado.Le hemos enviado un correo electrnico con detalles sobre esta reserva.Gracias,Equipo Stayforlong. Do not use this company. Ms noches, mayor descuento. We realized that these customers deserve enhanced benefits to enjoy longer holidays and Tuve muy buena experiencia.Cogi hotel de 4 estrellas con ustedes en Montreux,Ginebra,donde los hoteles son carisimos,por un 75% menos.Llame para comprobar que la reserva se haba hecho,y efectivamente.Cuando nos hospedamos all,solo tuvimos que pagar las tasas,que fueron 45 euros,las cuales me haba informado Stayforlong que se me cobrara.Durante la reserva,llame a un operador,de la empresa y fueron muy amables.Volver a reservar con ellos sin duda.Me ahorre muchiiisimo dinero,siendo un lugar carisimo. Suggested companies are based on peoples browsing tendencies. I Good price but I cant make a partial payment since of any card that I have tried to add. Then the hotel charged me for the hotel as well. I have contacted the hotel few days after booking and they did confirm they had reservation on my name & requests for upper floor etc. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. My card couldn't be processed on their end to lock in my room for the remainder of the reservation. Will email them within 15 minutes of booking, but they refused to help, hid behind policy and just took the money, so we lost 600. We only had to pay a small deposit initially which is great cause plans can always change and then the remainder a week before. I will update if I received the HCN or not. As their website kept crashing, we had to enter the information multiple times, and when we booked, the dates reverted to the current month. Todo perfecto, ya habamo usado otras veces esta plataforma para reservar el mismo hotel. Find out how we combat fake reviews. I have just come back from staying in San Francisco, LA and Las Vegas. Hotels attract better customers because they are holidaymakers who stay more nights. Speak directly with the travel company you booked with. The hotel address appears in the confirmation email that was sent at the time of booking. Fecha de la experiencia: 03 de enero de 2023. I actually broke in to tears how they were dealing with me and making it very difficult. Anyone can write a Trustpilot review. We use dedicated people and clever technology to safeguard our platform. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to Definitely going to book with them again :), We have paid the amount for a hotel in Mallorca for one week. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. WARNING!!!!!! So thank you guys , Hi Adnan KavakThank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! They confirmed the booking and we had no issues at the check in. Todos los derechos reservados. I booked early to avoid high costs of Aug holiday. El bao es pequeo pero ya lo sabamos por otras reseas.An as repetiriamos. Todo el proceso on line de seleccin de hotel, fechas, disponibilidad, pago fue sencillo y gil!Lo contratado fue realmente lo servido y finalmente el precio fue muy ajustado.La verdad es que vuestro modelo me parece muy apreciable! Stayforlong are reliable and trustworthy. They provide all the information neede Booked with Stayforlong pre-Covid and eventually went on holiday this July after Great place to stay, room excellent good size, good kitchen and sitting area com Hotel was great. Booking process very easy 2023 Trustpilot, Inc. All rights reserved. On the 19 May I received an e-mail informing me that my reservation was never processed and that it was cancelled. Review and reliability of stayforlong.com . I cannot get in contact with stayforlong support. Constant chasing, nearly two weeks now and guess what. Looking to receive a 1600. I booked on a high season in a 5 stars resort in RAK, the price was perfect & i found the same options which i choosed in my booking (Sea view + Half board)Thanks. Scam. Absolutely disgusting service by this company , I booked a reservation with them for a hotel stay for my wedding , due to Covid this had to be postponed and changed to a later date , I informed the hotel directly who were happy to make these changes then spoke with stay for long who had already taken payment for my stay at this point and was informed payment would be made to the hotel.

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